Doherty Ford is a trusted local dealership that offers new and used car sales, along with vehicle service and repairs. Customers have been using Doherty exclusively for over 14 years, appreciating the knowledgeable service writers and conscientious technicians. The dealership is known for its first-come, first-served policy, which helps keep wait times low, especially at the Express Lube service. Visitors can watch the techs through a glass window while enjoying free coffee or hot chocolate, and staff are consistently friendly and polite. The service department is efficient and quick, providing quality work such as oil changes and vacuuming the vehicle. Customers have reported positive experiences, noting that staff are respectful and professional. Sales staff, including those in the sales and finance departments, receive high praise for their helpfulness and pressure-free approach, making the car buying process smooth and enjoyable. However, the body shop has received mixed reviews. Customers mention that interactions there can feel forced or unprofessional, with some frustration over delays and miscommunications, especially regarding windshield replacements. Issues such as delays in parts and poor communication about repairs have caused inconvenience, but some customers have noted that, after revisiting, the work was completed well and with a discount, leading to improved impressions. Overall, Doherty Ford maintains a good reputation due to its dedicated management, respectful staff, and high-quality work. The dealership strives to make things right if issues arise, and many customers feel confident in recommending Doherty Ford for sales and service needs.
Mark was very helpful and so was the sales manager. They made the process smooth and easy with no hassle. I'd highly recommend coming here for a car.
September 2024
I have been using Doherty exclusively for the last 14yrs. Its first come first served, the service writers are knowledgable and the techs are conscientious.
September 2024
I went to Doherty because the dealership I had been working with just wasn’t making any effort. Doherty was great to work with and they will be my go to from now on.
