Verizon offers a range of mobile, 5G home internet, and business services, with a focus on customer satisfaction. Customers have praised the helpfulness and patience of staff members, like Crystal and Bernice, who provide informative guidance without rushing or pressuring clients. Many appreciate the convenience of online appointments and in-store pickups, alongside options like free shipping and express lockers. While some customers noted issues with the management style, others highlighted individual team members, such as Sean, who excelled in customer service and product education. Overall, Verizon aims to deliver professional service, ensuring that customers receive the support they need and have a smooth experience, whether upgrading devices or addressing inquiries about international phone usage. The store also features a kiosk for bill payments, allowing for a hassle-free experience.
We got the assistance we needed and everything worked out nicely.
February 2026
Nate is amazing. He helped us out with ease. He definitely knows how to help someone out
February 2026
I appreciate the level of integrity and kindness shown by Andrew at Gresham Verizon. He doesn’t have a sales person personally. I have worked with him twice now and both times he has been thorough and saved me money. Great communication skills. Andrew will go far in life. Highly recommend working with him.
