Banks in Happy Valley, OR

“Love this office. Everyone always seems to be in a good mood and works as a team. So happy I moved my accounts. Mary and Renee made it super easy. They even notified me when one account had unusual activity. What bank calls you anymore to give you a heads up. Wish they worked for me!”

“I'm going to blame the issue I had on my age. I'm elderly and anything technical will sometimes throw me off my game. I've been with this credit union since 1990, when it was known as Telco. I never used their regular app. I use their website to do all my banking, pay bills, etc. I also had their "card guard" ... which was an app which, they recently notified me, was going away and being absorbed by their regular app. I downloaded the app. When I went to delete the card guard app, it informed me all data associated with it would be deleted. I thought this was great and deleted it. Then, my Visa card was declined. Spoke first with Phil, who informed me I should have locked or deleted my credit card off the old app before I deleted it! I think Unitus could have shared that little bit of wisdom with their customers because it was then impossible to do anything about it. We could not download the old app again. It was gone forever. Phil transferred me to "customer service" where I became extremely frustrated with the person because she did not comprehend what my problem was. I gave up, hung up and called back the original number. Reached Marla. We played around with locking and then unlocking my credit card but when my card was declined again, she advised the only thing to do was to reissue my cards. The fastest way to do this was to visit my branch ASAP. Next morning, went into the Happy Valley branch of Unitus and met a lovely gal by the name of Evinne. I hope I spelled that correctly. She issued my new cards and because I did not know how to use an ATM, she walked outside with me and showed me how. That was so very kind of her! I have never had any problems with this branch. Everyone has always been helpful and kind every time I've gone in there. I will continue to do business with them as long as I am able. Thank you Unitus!”

“In my years of being with Columbia Bank, now Umpqua Bank, I have never had bad service from this branch or any other.
Thanks for the great service and smiling employees. They have always been nice to me.”

“Stopped in to sign up for your 0% credit card offer with FREE balance transfers and take advantage of your checking account that earns 4% So not only did I save hundreds but I'm also getting PAID every month! everything went through smooth and easy. Tanya took very good care of me and treated me like a VIP even though I walked in there from work looking like "Joe dirt the rag man" No judgment here and and being a small business owner myself I know that is huge in the area of retention.”

“Had a really great first experience with Sok at this location. Extremely efficient and was able to complete several tasks I brought in very concisely. OnPoint is very clear about their fee schedules and seem to be really customer focused. I can see why they are so recommended.”

“I took my parents to this branch at Happy Valley as I have had such a positive experience each time I have visited. Lei Chen was assigned to us a few months ago to set up our business accounts and answer some questions we had. Not only did Lei help us a few times, but he also did research to guide us with the best options. One of our accounts had not been set up properly many years ago in California. So, he told us what paper work we needed, made some phone calls to the business advisors of Wells Fargo and entered all the needed details to make sure everything was supported. Lei was patient, warm and very thorough. He answered ALL of our questions. If he did not know the answer he called and found out the answers.We were so relieved to get this important work done. Thank you Lei and the other employees at Wells Fargo Happy Valley! We appreciate you.”

“We had a wonderful experience with the Chase staff at the Johnson Creek location. We dropped in somewhat late on a Saturday, despite not having an appointment, and the staff made us feel very welcome and attended to. They even stayed late to help us with my name change and making a joint bank account after our wedding. Our Relationship Banker, Jake Osti, was a particular delight to work with. We would certainly recommend Chase Bank and Jake anytime!”

“Laurie Baker did an amazing job opening a new business bank account for me today. She navigated the new system, which was not easy, while maintaining a positive attitude. Thanks Laurie!”

“This bank is one of the most friendliest banks and you are greeted with a smile. All the tellers are very personable and friendly. They take care of your needs in a very timely manner. Thank you US Bank for your assistance on the 27th. It was greatly appreciated.”