Banks in Happy Valley, OR

“Love this office. Everyone always seems to be in a good mood and works as a team. So happy I moved my accounts. Mary and Renee made it super easy. They even notified me when one account had unusual activity. What bank calls you anymore to give you a heads up. Wish they worked for me!”

“I'm going to blame the issue I had on my age. I'm elderly and anything technical will sometimes throw me off my game. I've been with this credit union since 1990, when it was known as Telco. I never used their regular app. I use their website to do all my banking, pay bills, etc. I also had their "card guard" ... which was an app which, they recently notified me, was going away and being absorbed by their regular app. I downloaded the app. When I went to delete the card guard app, it informed me all data associated with it would be deleted. I thought this was great and deleted it. Then, my Visa card was declined. Spoke first with Phil, who informed me I should have locked or deleted my credit card off the old app before I deleted it! I think Unitus could have shared that little bit of wisdom with their customers because it was then impossible to do anything about it. We could not download the old app again. It was gone forever. Phil transferred me to "customer service" where I became extremely frustrated with the person because she did not comprehend what my problem was. I gave up, hung up and called back the original number. Reached Marla. We played around with locking and then unlocking my credit card but when my card was declined again, she advised the only thing to do was to reissue my cards. The fastest way to do this was to visit my branch ASAP. Next morning, went into the Happy Valley branch of Unitus and met a lovely gal by the name of Evinne. I hope I spelled that correctly. She issued my new cards and because I did not know how to use an ATM, she walked outside with me and showed me how. That was so very kind of her! I have never had any problems with this branch. Everyone has always been helpful and kind every time I've gone in there. I will continue to do business with them as long as I am able. Thank you Unitus!”

“I had the pleasure of meeting Stephanie Vlachos at Embold Credit Union through the North Clackamas Chamber, and I can’t say enough good things about her. She attended the grand opening of my business, RISE Aesthetics, and showed up with so much excitement, positivity, and genuine support. She even brought the sweetest welcome-to-the-neighborhood gift, which meant more than she probably realizes.
What stood out most is how intentionally she represents Embold Credit Union in the community. Stephanie truly makes you feel like she is rooting for your success, not just professionally, but personally as well. It’s clear she cares about the local business community and goes out of her way to build real connections.
I’m incredibly grateful to be part of the Happy Valley community, and even more grateful to have someone like Stephanie in my corner. Embold Credit Union is lucky to have her, and so are all of us who are a part of the North Clackamas Chamber! Her presence made a lasting impression, and it’s clear she plays an important role in connecting Embold Credit Union with the communities it serves.”

“Great Customer service but they have a lot of issues and procedures in place to prevent fraud which can cause some inconvenience for new customers such as 7 day holds on deposits for new accounts. Despite this, they were courteous and helpful in taking the time to explain why they place holds on deposits for new accounts, and provided release dates of the funds. It's hard to fault the bank for this since they are trying to prevent fraud and protect both myself and the bank. Overall, their customer service is outstanding. The manager Jennifer and the associate Richard were beyond courteous and kind and did their utmost to resolve my issues and answer questions. Highly recommend this bank and branch based on the outstanding customer service, courtesy, and candor.”

“Came into Rivermark for my auto loan I met with Jonathan Swift and I have to say for the first time I felt like I wasn’t being totally ripped off. John was very knowledgeable about the entire process and put everything at ease with simplicity yet options to best suit me. Everything was effiecint and timely Banks could learn a lot from this one, John answered all questions and was quick to get back to me when I reached out. I’ve been banking with OnPoint 11 years and honestly because of my experience with John and the branch at happy valley. I will be switching my direct deposit here soon and leaving OnPoint entirely this is where you wanna bank period. Good work John and Team”

“Had a really great first experience with Sok at this location. Extremely efficient and was able to complete several tasks I brought in very concisely. OnPoint is very clear about their fee schedules and seem to be really customer focused. I can see why they are so recommended.”

“Charlie makes the banking experience a breeze. Knowledgable, organized, beyond kind, and makes you feel heard. Customer service is a 20/10. I wish more people who worked in customer service (especially in important roles / a customer’s potentially stressful condition) had an attitude like Charlie. I love this entire bank just bc of her. Give that gal a raise.”

“Great customer service and always ready to help or assist you with anything. Awesome personal. Would recommend this branch to anyone. Thank you for your great service.”

“Daniela & Sarah are AMAZING! This is, hands down, the friendliest, cleanest & fastest US Bank I have ever visited. Thank you US Bank for retaining such great team members!”