The Best Western Hermiston Inn is consistently praised as a clean, comfortable, and top-notch hotel. Guests describe the rooms as sparkling clean, spacious, in good shape, and well-equipped with amenities. Many highlight the excellent location next to a Denny's restaurant, which offers a 10% discount coupon, and note there is ample parking. Customer service receives frequent commendation, with the front desk staff described as awesome, professional, friendly, lovely, and kind. The housekeeping staff is also noted for being friendly and maintaining spotless rooms. Special mentions are made for staff members who go above and beyond to accommodate guests, such as providing early check-in or convenient room placement. Amenities include a clean and welcome pool, a breakfast described as great with usual offerings, and evening cookies. Some guests appreciate the drink voucher for Denny's, though one noted it does not cover non-alcoholic beer. A minor critique involved very small televisions in the large rooms. Overall, guests express high satisfaction, calling the hotel a peaceful heaven worth every penny and their go-to choice in Hermiston.
This place is awesome!!! Been to a few hotels in my life and this place is so clean and is in good shape compared to many. Breakfast is great. Cookies welcome thank you and Denny's in the same parking lot for dinner and you get 10% off. Pool is very welcome and clean, we enjoyed it. Overall very great, we'll be coming back
June 2025
Front desk staff was awesome. Maintenance guy was a total jerk and extremely incompetent and rude to us. BW signature cookies only after 4pm. Extremely small TV's in nice, large rooms....unacceptable.
December 2024
Down the street from the distribution center. Easy in and out. Perfect when training.
