The Best Western Hermiston Inn is consistently praised as a clean, comfortable, and top-notch hotel. Guests describe the rooms as sparkling clean, spacious, in good shape, and well-equipped with amenities. Many highlight the excellent location next to a Denny's restaurant, which offers a 10% discount coupon, and note there is ample parking. Customer service receives frequent commendation, with the front desk staff described as awesome, professional, friendly, lovely, and kind. The housekeeping staff is also noted for being friendly and maintaining spotless rooms. Special mentions are made for staff members who go above and beyond to accommodate guests, such as providing early check-in or convenient room placement. Amenities include a clean and welcome pool, a breakfast described as great with usual offerings, and evening cookies. Some guests appreciate the drink voucher for Denny's, though one noted it does not cover non-alcoholic beer. A minor critique involved very small televisions in the large rooms. Overall, guests express high satisfaction, calling the hotel a peaceful heaven worth every penny and their go-to choice in Hermiston.
