WaFd Bank is known for its exceptional customer service. The friendly and helpful staff, including Amy, Maria, and Tysen, go above and beyond to assist customers. Clients appreciate the fast, easy, and friendly service, and the tellers' ability to recognize regular customers and have their accounts ready. The bank makes customers feel valued, with a warm greeting and welcoming atmosphere at the Hermiston branch. Overall, WaFd Bank is highly recommended for its outstanding service.
Amy F was phenomenal in helping my husband & I set up our accounts. After moving from out of state, she made us feel welcome and very friendly!
March 2026
Rosie was extremely nice and helpful when setting up my new free checking and savings account. Thank you so much to everyone there at the Hermiston branch. Will recommend! In fact my daughter also opened an account and she received the same exemplary service!🙏🙏
December 2025
I was completely blown away by the customer service here. In and out, no hassle, personable care and respect.
