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“I make multiple trips to this location every month. Most of the time I find what I’m looking for and for a decent value. Sometimes the isles are cluttered. Understaffing is very evident when looking for help finding something and when checking out. The wonderful employee named Fran has kept this from being a 3 star review. She’s very friendly and focused on customer satisfaction, I always try to find her when I visit.”
“Great service on my Kenmore elite vacuum head. It was very dirty and full of pet hair. Owner was present at time of drop off and pick up. Did call be back when the repair was complete and price was reasonable. Thanks”
7AM - 8PM
1045 Green Acres Rd, Eugene
Appliances
“I've rented quite a few tools here throughout the last few months. The folks in the tool rental department work hard and kept very busy, but they provide helpful advice and friendly service. All the tools have been serviced and work as they should.”
“This store has excellent customer service with many knowledgeable associates who provide many options for your " do it yourself projects."One associate John , who works part time has assisted me several times with in selecting the right products for my new home.I recently was in a hurry picking up a on line order at this store. and asst.mgr Jill took the time to help me , and contacted a store fork lift operator to load my products onto my truck.The front end cashiers also provide me with directions for certain products I'm looking for.Also when I'm not sure of a item in stock. Customer service has always taken the time to check their computers and fill me in with the in stock merchandise. This is definitely my go to store..”
“For as much as I have complained about the lack of support staff at both the orange and blue big box stores, today was a welcome exception. I was at Home Depot around 2 pm on a Saturday and there were lots of people around and coming up to me asking if they could help with anything. The people who either approached me or that I approached were friendly, as well. Like others, this hasn't always been my experience, hence the four stars. But I left thinking that I should make note that today was a positive experience, and I believe in letting people know when they have done good versus just complaining.”
Appliances
Appliances
Appliances
Appliances
Appliances
“The technicians at Nielsen Appliance are extremely helpful and knowledgeable on repairs. Much quicker service than places in Eugene, and they have good stock if a repair won’t do the trick and it is time to replace.”