Nielsen Appliance is a family-owned business that has been a vital part of the JC community. Known for their excellent customer service, the owners are praised for their friendly and helpful approach. Customers appreciate the knowledgeable staff, especially Erik, who is not only the owner but also a skilled technician. He has successfully resolved various appliance issues, often guiding customers through simple fixes that save them from unnecessary repairs. The company is recognized for its quick service and efficient repairs compared to other places. Customers have shared positive experiences, noting timely appointments and friendly interactions with the technicians. Many have purchased major appliances from Nielsen in the past and continue to recommend the business for its reliable service and support. Whether it's a minor issue or a major purchase, Nielsen Appliance stands out for its commitment to customer satisfaction and community involvement.
Owners are super great ppl. I went to school with their son, great guy. Family owned business and a pillar to the JC community
October 2024
Professional and pleasant and most importantly got the job done for a reasonable price in a reasonable time.
May 2024
The service technician Erik helped me resolve my fridge issue, he came right on time, was very professional and knowledgeable. If I have troubles in the future I will ask for him by name. 6/5 stars *Update* Erik was actually the owner not a service technician
