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10AM - 2PM
111 McNary Estates Dr N, Keizer
Banks
“I just had to leave this Keizer branch after moving to the coast but kept them for a while and did banking from a distance. I finally closed my account and do banking here but let me tell you leaving maps was sad because they took care of me these last few years, they helped me during times of trouble and customer service was always great. I did a few loans through them as well. I highly recommend maps.”
“Slowly moving my personal and business accounts from large national bank to WVB, a local bank. Because of experiences with another local bank decades ago, I'd always thought local banks were stuffy places for "old money", but Willamette staff are top-notch, friendly and knowledgable.”
“To Sheila Faulkner:
This is not meant to be offensive in the least, but how do you wake up in the morning? First of all, I'm rating OnPoint 4 stars (would be 5 if they didn't make a mistake orinting out my card then charging ME $5 for a new one, or if the manager at the Commercial St location had gotten back to me about an important stock transfer issue), but Sheila Faulkner's review was hard to read. Speaking as a first-generation American, believe me that most non-English-speaking Americans are not sitting there brooding over the lack of ESL-related accommodations. And the other things that seem to keep you tossing and turning at night aren't things these groups need you fighting our battles for us. Until you understand how we really feel, we don't appreciate words being put in our mouths. My parents--and even my grandparents--all loved OnPoint. And my father was also disabled. It doesn't mean he was a weak man who needed accommodations. I never knew him once to complain about such things, so please stop assuming. Find your own battle to fight, and let us fight ours. Thank you.”
9:30AM - 1PM
2680 Jorie Ln NE, Keizer
Banks
“Hands down best bank ever! They're always friendly and helpful. Always greeting me when I walk in. I never have to wait long. If I have any problems They're always solved.”
“Spent most of the day calling back and forth between the issuer of a payment and the bank to figure out what happened - both sides were very professional, but it was a very frustrating situation nonetheless… Then I finally walked into the branch to get it all resolved and May was stellar! She was so helpful, made some calls and was able to figure out what was going on very quickly. I was given all the information I needed for resolution and I can move on with the weekend knowing exactly what to expect with the upcoming weeks (as we work toward remedying the mix up). I’ve never worked with other people at this branch, but I can say that May was professional, kind and all around awesome. Great experience at the bank on a busy Friday (at the end of the month no less!), which was unexpectedly wonderful. Thank you!!”
“I recently went to Kaiser WF and was told about having a digital card. I am wary of the often convoluted process in downloading apps and setting up new accounts. NOT ONE BUT THREE different tellers last one being Sean helped me though the process which was time consuming for them. This kind of customer service is almost unheard of these day. I totally appreciated it as I have lost my card several times at ATMs”
“My first time at this bank. I came to open a business account; At reception Ivonne helped me very kindly, gave me an appointment and information on the requirements to open my account. Thank you very much Ivonne ?”
“I was having an issue with getting ahold of the fraud department (zero stars to them). However, Ashlie was super helpful and went out of the way multiple times to help me get my issues resolved. Great customer service!!!”
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“I had the best experience working with the team at the Keizer branch. Savannah was so wonderful. She helped us through purchasing a lot by helping us liquidate our CD and referred us to Dior Johnston and Mitch Johnson. I have never been more pleased with the service that I received, and unfortunately most all of the banking services is going to online. I really appreciate the team at First Tech, Keizer Station!! ?”