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“Contact with representatives was always polite and friendly.. Great customer service and finished the job on schedule. Good follow up.. I appreciate the manner I was treated and value the business..”
“I had to have my tire changed the other day I'm elder lady and I could not do it. I have triple AAA roadside assistance. So I called them they said it could take up to a hour and a half. So I sat there finally I started calling place les swabs was to busy so I called Gills guy was there in like 15 minutes changed my tire with in 25 minutes. Thank you guys so much !! Robin”
“Better late than never. Awesome customer service Autotrends. Great experience with diagnostic and repair. Clear communication and no B.S.. You guys are killing it. Keep up the great work!”
“All I can say is my vist to this location has been very good, I have seen some of the back of house area and it is organized even if slightly messy and the workers seem to have their own personality. Love the chairs in the office. May your rolls always be favorable, and your car never crash”
“We're thrilled with the results of our fiberglass repair -- it looks as good as new! The work was done quickly and to a very high standard, making for an extremely satisfactory experience. Many thanks for their excellent service!”
“I had a battery problem with a boat trailer winch that caused a delay of a guided fishing trip this morning, and the only solution was to leave Paulina Lake and come to Lapine for a new battery. Baxters had exactly what I needed, and Josh who was on duty went above and beyond with customer service. I’m very thankful for this store and for excellent employees like Josh who care about people.”
“My family and I haven’t been able to find a good mechanic since we’ve lived in the area for about 8yrs now. I had 3 cars that needed work done and Jason was extremely helpful. He was timely, easy to communicate with and most of all he was honest with his quotes. He’s gained customers for a lifetime!”
“Twice I have brought a vehicle ther for maintenance and no problem. Now I am taking my Dodge ram diesel for a up grade wewill see how that goes. I am very pleased on the service so far.”
“My son was driving from California to Washington and he got 2 flat tires,he ended up stranded in Oregon every shop was closed for memorial day somehow I found their shop,the lady immediately said the could help him,when the husband got there he replaced both tires and he aligned the car at no cost.No amount of money can repay their kindness,they made me believe in humanity again! Thank you ?”
“Consummate professional. Kyle will do his absolute best to get what you need pronto. I brought in a bike with a rush and he was able to take care of me immediately. (Within 2 days) He finished the work just before his vacation amd sacrificed his time to get it done. My son was beyond happy with getting his bike back before we camped.”
“Had an issue with my well that was installed by TCI. Failed on a Friday night. Call Kimberly at TCI and they were out the next day. Sam checked things out, diagnosed it in a few minutes. Faulty pressure switch. They changed it out and we’re done in less than a half hour. No charge. This company stands behind their work and work ethic. Highly recommend family run business. Thanks Sam and Kimberly.Service: General repairs & maintenance”
“I have been a Les Schwab customer for over twenty years and have visited many of their locations. The La Pine store is as good as any. The staff is so helpful and knowledgeable and always smiling. This store knows me and takes good care of me and my vehicles.”
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“I didn’t realize there was a European auto here in Lapine very friendly. I didn’t have to tow my vehicle all the way in the bend, which was a relief. Honest and fair can’t ask for more than that”