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“Just stopped in to pay my bill , set up auto pay, and get some protective glass for a phone. Wes and his manager Steve made our time there pleasant as usual. Great place and great service. ?”
“Amazing staff the help was awesome they stayed late for us the night before thanksgiving, when things got difficult and kept going service was amazing they are awesome!!”
“Added a protection plan of... $50.00 without my authorization. I DO NOT have the money to pay the extra $50, nor can the account holder on the same line. We can only do the base payments.
Very sneaky and makes someone mad because that's not why we sign up with phone companies! They better take it down to the base payments like they said they would once I made adjustments! ? I just had fraud on my account! I paid my normal $100 and my mom isn't even getting hours each week at work, so they had to pay $200 one month, and $150 the next when they are putting food on their credit card!!! They, and myself, should be paying $100 each. That's it. My two years of normal plan went up and they just put me on a premium plan without my approval!
Update: Thank goodness the assistant manager is a ROCKSTAR and fixed the payment amount for us to be an extra $5 cheaper than what we were scammed out of. My plan is now reverted back to my original one. Thank you for all your assistance!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I went into Verizon to deal with getting a new phone after the old one had been stolen. After an unpleasant interaction at a different location I went to Lebanon. I was helped by Carley A, and it was the best experience I’ve had with Verizon since starting our plan. She was so nice and offered help with everything I needed and was able to get everything set up in what felt like a ridiculously short amount of time. If there was an option to tip her for her service I would’ve. Carley deserves a raise and I will return to her for service every time.”