Macy's is an iconic department store offering a first class selection of top fashion brands, housewares, gifts, and furniture. The location at Rogue Valley Mall provides this wide variety. Multiple reviews highlight staff members who provide excellent, friendly, and helpful customer service, going above and beyond. Shoppers describe experiences where employees are super nice, listen carefully to needs, and help find exactly what customers are looking for, even helping them step out of their comfort zone. This outstanding service makes the shopping experience worthwhile, enjoyable, and incredible, leading customers to specifically return to a location. The store also offers incredible discounts on items, including sought-after clothing. Customers report leaving with new favorite products they absolutely adore. The overall experience is frequently described as the best ever had at any store, ensuring they will definitely be back.
I purchased sunglasses today around 7 at the Sunglass Hut kiosk upstairs in Macy’s, and the employee Ozzy was amazing. He was super patient, let me try on different styles, and really helped me find the perfect pair. This was one of the best shopping experiences I’ve ever had thank you!
March 2026
Macy's Backstage at the RVM never disappoints!
March 2026
The Very Beautiful Tall Woman who manages the Jewelry Dept is Awesome, Professional and Kind,I'm sorry we did not get her name.
