UScellular connects millions with its award-winning network and communication services. The store in Medford offers the latest smartphones, accessories, high-speed internet, and connected home solutions. Multiple reviews highlight exceptional service from real humans, describing staff as fast, efficient, energetic, kind, and wonderful at multitasking. Employees are noted for being patient, knowledgeable, professional, and dedicated to satisfying customers. Specific praise mentions detailed answers, a great personality, and making customers feel cared for. The service is described as outstanding and impressive, contributing to customers' continued use of UScellular. Staff are bilingual and provide a refreshing beverage while customers wait.
Jorge's service was fast and efficient, he did all he could to help me and gave me a refreshing beverage while I waited!
July 2024
Go see Nick at US cellular W. Main St.! I went in there and he answered all my questions with detail and professionalism. He was energetic, kind, and wonderful at multitasking. He made me feel cared for and provided outstanding customer service! Thank you Nick! -Lisa
July 2024
Helpful, professional greeted me with a warm smile & cold water. Service has kept me a customer for many years