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“Joshua joshua saved my life.He fixed my phone, so it would function correctly.And he did it with common courtesy, professionalism and respect.I would give him a ten ten ten.”
10AM - 5PM
1374 Center Dr STE 106, Medford
Mobile Phones
“My husband and I had a wonderful experience recently with Brandon Bighan at the 1374 Center Drive location. My husband had lost his phone and we had to order a new one. The first one we received (from a third party) was defective. Brandon worked on everything he knew how to do but the phone was bad. We ordered a new phone which arrived in a few days. We went back to see Brandon and he gave great customer service - very knowledgeable too. Got the phone working great and we were able to receive calls for his business again. We think he deserved 10 stars!”
10AM - 5PM
2366 W Main St Ste E, Medford
Mobile Phones
“I went in today looking for information on a new provider as I'm currently with Verizon ? Shon was very helpful, he walked me through all the different options us cellular offers and current deals I could get in on. The interaction was one of the most pleasant phone store interactions I've ever had. Shon was happy to help and got me set up with 2 new lines each with a new phone covered by the current promotion offered by us cellular. He was happy to answer all of my questions as I wanted to be sure I'm not gonna have all the extra BS I get from the previously mentioned provider ? he also walked me through setting up the us cellular app, witch is much simpler then Verizon's app, and helped me sign up for auto pay per my request. Overall I had a great experience and this us cellular location has earned my business.”
“Quick, easy, professional, courteous, and very knowledgeable. Brought in an S23 Ultra with a cracked blacked out screen at 9 am. Was notified at 11 am saying the phone is repaired and ready to pick up. Can't get better than that! Price for repair was very reasonable also. I was impressed with their service and kindness and won't go anywhere else.”
“This place is so fantastic! Norm is incredible! He is so helpful, very informed and kind. We always come in with all lot of questions and he always takes time to answer every one. We have bought 4 phones from Norm and will not go anywhere else! Thank you for everything Norm?”
“Jaque was an amazing shopping associate. She was very honest and answered all of our questions. My mom and I were able to upgrade both of our phones and get awesome deals on accessories without paying a fortune!! Thank you Jaque and AT&T for always taking care of us.”
“Cristina gave me an amazing deal on the A17 came with a speaker phone case . Screen protector and charger block. She was super friendly amazing customer service! Ask for her next time you go in!!”
“cheriesse has helped us for many years getting us dish recently or bill went up and her daughter and her got us a new better service direct stream. Krysten came over to our house and helped us with our cell phones and set up the direct set up all our apps and helped us use it. They saved us money on our cell phones as well. Highly recommend them in medford.”
“I love this store, they provide you the best experience and get you the best promos. We switched from a different company and it has been the best. My friends and family appreciate the folks in this particular location. Keep up the good work!”
“Amazing customer service, always nice to anyone that comes in. Always makes every visit feel important the whole team will help you with anything very educated individuals love this store!”
“Outstanding service! He took the time to answer all my questions, Clearly explained the terms and conditions, and the guy Kevin helped me find the perfect plan. Making the switch from spectrum to AT&T. I Highly recommend stopping by this store if you want friendly assistance!”
“I've been a loyal customer of Metro PCS for over 5 years. I've come into the same location for assistance over the years, but today I was assisted by the most professional, lovely young lady named Katie. She was calm, informative, patient and helpful. I am in my 80's and having someone who is invested in my experience and cares about my understanding concerning navigating my phone is so helpful and wonderful. Thank you very much! ?”
“Tosha, Gavin, and the newer employee who was learning during our visit was outstanding. We had a bit of a long stay, but our time was well spent, almost as if we were with friends. The humanity and empathy that comes from that team was radiating and as long as that team is there, I will always be back for my families Verizon business. Thank you Tosha and team!”
“Denzel was beyond helpful. Was in the store 3 times in 1 day, and was able to help me or guide me at every step. I highly recommend Denzel at Cricket Wireless that is looking to switch. He can help and walk you thru the steps.
Thank you again Denzel for all your help.”
10AM - 7PM
275 East Barnett Road, Medford
Mobile Phones
“Me and my wife got scammed by T mobile. Was recommended by a friend to try Cricket. Crystal helped us in a big way. Got us new phones and gave us a plan that was cheaper than T mobile. But beyond that Crystal was freindly, helpful and patient with us. She took a frustrating time for us and fixed it for us. THANK YOU CRYSTAL FOR ALL OF YOUR HELP.”
“I went in to see about upgrading a phone. Ended up upgrading two and adding a tablet to the group as the prices were so unbeatable.
Ethan rocked the entire process. He was very knowledgeable, patient, and helpful, answering all of our questions wonderfully. Ethan is the reason why this review has 5 Stars.
The facility is lacking in any seating whatsoever. My 87 year old mother would have been standing for a long period of time because this crazy store has no seating! Thankfully, Ethan found a chair for her. Dumbest thing I have ever seen, T Mobile! Way to show your customers that you care.”
“I always appreciate going to this AT&T store. Customer service is always great. They go above and beyond trying to help you resolve your issues or help you purchase new devices. Would definitely recommend going to this location.”
“Tyler and team are absolutely awesome! Always professional and courteous! Efficient and quick. We've used iexperts several time for various phones (shattered screen, battery replacement, unknown reasons to boot up). Each experience has been stress-free from initial contact, responsiveness, scheduling and repair. We've never encountered any additional problems with their repairs preformed by iexperts. They also offer excellent prices! Just the convenience of having them come to me is priceless! I'd definitely recommend the company. We added them to our contact list. lol Keep up the great customer service.”
“Had a problem with my phone. Transfer from U.S. Cellular. No service 5 days. Even after going to Us. Cellular when the transfer first happened. The fix was quick, seamless and the the people were so friendly! Five star customer service!”
“I recently had a virus on my new phone and sought out advice from my local Verizon store. They said they couldn't help me out and sent me to the geek squad at best buy . After two lengthy trips to the geek squad and a few hundred dollars they gave up and said I needed to go nuclear and get a new Sim card. I returned to Verizon and a young lady named Jade helped me. A young male associate went and got a sim card to install, but Jade said not so fast and actually took the time to see if it was necessary. She quickly diagnosed the issue, changed my texting app to Verizon, and cleared up the problem. Bingo bango problem solved. Her initiative, skill set, and excellent customer service was so refreshing. Thanks to her alone I was a happy customer.”
“After visiting 2 other T Mobile shops and several calls to the service hotline, Alex from the team in this store was able to identify and solve a technical problem with my account efficiently. Thank you!”
“I had an issue with my iPhone trade in credit, Kyle at Verizon worked the problem effortlessly and was super helpful! Problem resolved and credit was instantly reflected to my account!
Thank you!”
“Jude was Awesome for helping with my husband’s and my phone.
We have to unlock the previous SIM card.
Was so complicated but, he took he’s time and did a good.
Thank you so much 🙏”
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“Simon is amazing. He was patient, took the time to explain everything to us, stayed late to make the transfer to the new phone, and worked hard to find the best plan for our situation. Give this man a raise. He is an asset to you business. Thank you, Simon.”