“David was exceptionally knowledgeable and quickly solved the up dating problem that I had with my Apple Watch 5 and successfully paired the watch with my new iPhone 15. He worked quickly and was very cordial and a pleasure to work with. His service is typical of the support I have received over the last five years at this store.Alexis arranged a trade in of my IPhone SE 2nd gen for an IPhone 15. She was very pleasant to deal with and exceptionally adept at explaining the benefits of the 15 and the nuances of the transaction; so much so that she ended up doing the same trade for my wife. She is an effective communicator without being pushy and a genuine pleasure for both of us to deal with. You have a winner with her!”
“Zachary was so helpful with helping me with the purchase of a new phone and transferring the data. I have been trying to figure out the best newer phone and had been”
“I just want to say what a wonderful employee Perla is! I had my phone stolen and let me just say Perla was the only shining light through this whole situation. Perla was so helpful and went above and beyond. Thank you so much Perla! I just can't say enough great things about you!!!”
“Coming into US cellular was a great experience. My sales clerk Daniel did a great job, he was friendly and personable. I would recommend US cellular to others who have questions or want a new phone.”
“This store has agreat staff. Helpful when issues or questions arise. They have never pointed us in the wrong direction. Enjoy spending a moments just to converse and laugh. I will continue to use their services eventhough I threaten to switch over to AT&T. They ask why. My answer? Why Lily of course.”
“Had the best experience today that I’ve ever had at any Verizon store to date! Isaac, the young man who assisted me on Thursday, October 19 was kind, patient, helpful and very professional! My experience was so great that I will be returning to this particular store to do any kind of in-store business with Verizon from now on! Kudos to you for employing someone with such great customer service skills! A rare trait these days that seems to have gone the way of the dodo….”
“Awesome customer service. I came in with a need for a very unusual cable and the clerk helped me find the exact solution I needed. Very personable and professional. I will go to Mobile Madness again.”
“1/27/2022 Todd is knowable master of the Apple World. He has great patience with me, in showing how I can use the Apple products in a logical way. He is very good at his job, and others would benefit from his help. Have worked with him over two years.”
“My time walking into cricket on Biddle was a solid visit, fast friendly and smooth. Both associates were kind and overly helpful! Cricket is and has been a great carrier I have used for 6 years, it seems they take time to get the best price and service for the customers as the years go by. I don't have a negative complaint w/ Cricket and suggest using Cricket with out a doubt for cell phone services and when you do and live in Medford Oregon and have any questions or need help the Cricket associates there will not only answer or fix any type of concerns/questions you have you will also be happy with going to them for any direction or help with Cricket services ? ? thx Cricket”
“Kevin was kind, helpful and knowledgable. I went in to get the free phone offered by Cricket Wireless, even knowing I would be spending zero money he was friendly, respectful and courteous. Highly recommend.”
“Sheri was very helpful! Saved me money and very personable. I had trouble with Netflicks and Peime not working well. Lyle indicated I should get a new hdmi cable which solved the problem. I would highly recommend No Wires”
“This store is amazing Seth was the employee that helped us . We were going through a tough time we just lost a family member 2 days prior.. he was sooo sincere and caring .. Seth made it soo smoothly n the experience was amazing .. we got all new phones . Then we came back the next day n bought accessories n Seth helped us then too . I would recommend this store let Alone this employee to anyone that is looking for new service like what we did . Or just looking for help . This store was beyond friendly and went up n beyond to help us save money too .. this is the best customer service we have ever dealt with when it came to cell phone stores .. I’m so thankful we went to this store . Thank you Seth you are an amazing employee to this company also your customer service is number one n my book . Thank you very much”
“Tyler and team are absolutely awesome! Always professional and courteous! Efficient and quick. We've used iexperts several time for various phones (shattered screen, battery replacement, unknown reasons to boot up). Each experience has been stress-free from initial contact, responsiveness, scheduling and repair. We've never encountered any additional problems with their repairs preformed by iexperts. They also offer excellent prices! Just the convenience of having them come to me is priceless! I'd definitely recommend the company. We added them to our contact list. lol Keep up the great customer service.”
“I was helped extremely well by Adriana and Maria which were by far more professional then most that have helped me before ten stars for all subjects in question for service”
“I switched to AT&T because of the customer service at this store. Seth was insanely patient, present, knowledgable, kind, and helpful while setting up my new service. Isaiah is also absolutely fantastic and so patient and helpful. Visiting your cell provider is usually a real nightmare, but this store is a total exception. 10/10 highly recommend them.”
“Justin was awesome, professional and really helped me to get hooked up with a new phone. The store was very clean and professional. I highly recommend this location for your cell needs. 100%”
“I just got a new phone at the Medford store, and being of a certain age, I was have difficulty transferring the old data to my new phone. Maria was SO helpful, and patient, and Ruth was, too. The two of them restored my faith in customer service! Thank you!”
“Came in this morning to upgrade my mom's phone and replace my son's broken phone. We were assisted by Manny. Let me tell you, I have NEVER had better customer service then what he provided! He was patient, caring, understanding and just went over and above!”
10AM - 8PM
1303 Center Dr, Medford
Mobile Phones
“Let me start this review saying I have not been a fan of Team Mobile since I switched my service to them. I went into this store after spending hours on the phone with Team Mobile trying to resolve an issue. The store rep Courtney was incredible. Not only was she persistent and efficient in solving my issue, but she did it quickly while still answering questions from others. I wish I lived here so I could go to her for any issues that I have with team mobile.”
9:00 AM - 8:00 PM
1600 N Riverside Ave Suite 1158, Medford
Mobile Phones
“Bayleigh was awesome when I visited this store. After numerous phone calls, three previous visits to other stores in two states, (I in the border of CA and OR) a visit to another electronics store, numerous phone calls AND 6 days, she was finally able to resolve my issue and I left happy. She dealt with all my frustrations in a professional manner and by the time I left I was laughing.”
“Lilah was the best customer service that i have had in a long time. Keep up the amazing work and Stephen was also amazing they both help us late an still figured everything all out on the account thank you guys once again and i will be staying with T mobile”
“Target in Medford is conveniently located between Interstate 5 and the Rogue Valley Mall. They have good deals on Health and Household Essentials, often including store credit through a gift card if you spend a certain amount, which is nice if you're planning to buy it anyway or stocking up. If I'm not sure where a product would be in the store, I can look up the location through the app. I also earn $ when I scan my free Target Circle membership QR code at checkout!I don't really interact with employees here since they are big on self check-out, but when I have to return an item I didn't end up needing, staff at customer service is always pretty friendly and easy-going.”
“I recently had a virus on my new phone and sought out advice from my local Verizon store. They said they couldn't help me out and sent me to the geek squad at best buy . After two lengthy trips to the geek squad and a few hundred dollars they gave up and said I needed to go nuclear and get a new Sim card. I returned to Verizon and a young lady named Jade helped me. A young male associate went and got a sim card to install, but Jade said not so fast and actually took the time to see if it was necessary. She quickly diagnosed the issue, changed my texting app to Verizon, and cleared up the problem. Bingo bango problem solved. Her initiative, skill set, and excellent customer service was so refreshing. Thanks to her alone I was a happy customer.”
“Andrew is beyond wonderful! He fixed my phone in a few minutes. He is knowledgeable and goes the extra mile! If you need an att store, go to So Medford and ask for Andrew! Donna”
“I recently went through some identity theft with the newest T-mobile breach.My identity theft was pretty extreme. I didn’t fully comprehend how bad my situation was until this store basically took my family in, and protected us.It wasn’t their business to clean up after T-mobile, but they did!I been working with this store about two months now, and they went out of their way to help us in a time of need.I wish I could remember the young lady’s name who just got back from leave. She helped me get the phone I really wanted with a damaged credit score from my identity theft.The manager of this store is truly amazing man that helped my family get through a very tough time in our life.I will never forget what you guys did for us…. You guys rock!!!”
“Love this store.Every visit - I am very impressed by the employees. Loved the polite and outgoing cashier. This is a really impressive store.It is vast well - organized, and has really great staff.The lovely lady ( manager?) in Cosmetics - with the pretty red jeweled mask - is terrific. She is smart and very helpful. Hers is THE best Walmart Cosmetic Dept I have shopped in - early and often. Shelves stocked and tidy and easy to access - and purchase!In Ladies "Lingerie" there is a very attractive redhead who went to great lengths to assist me in finding specific items. She was so helpful and patient and really knew her merchandise. A pleasure shopping with her.We never visit Medford without stopping at this clean, organized, impressive store. Wanted to tell the Manager...and you.”
“I was in search of a specific candy for my grandson. I'd never heard of it until he mentioned it and didn't know what it looked like. There were several sections of candy in the store so I was lost. I went to customer service and Vesta (hope I spelled that right) walked me all over the store until she found what I needed. Way above and beyond the kind of service I expected. She is a keeper!!!”
“The folks as this very modern store are very helpful. T-Mobile needs to give more authority and access to their store personnel as I can get much of what I got there online. However, the guy who helped us, stayed for as long as we needed and answered what he could. Very helpful.”
“US Cellular is for the people they provide you with plans that provide a cheaper, monthly and plans that can give you discounts on phones. The people there are friendly and want to help in any way they can. They make sure to get you everything you need and try to make a reasonable phone bill in the process.They smoothly help me port over my phone number and even got me a sweet tablet and watch to go with it. I didn't think I needed it, but they found that some of my interests and hobbies work well with these.The whole staff is extremely knowledgeable. I definitely will be taking all of my business there.”
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“Both employees are very professional they helped explain everything so I could understand it and they helped me save some money they both deserve a raise or promotion I'm very happy with my service I will definitely be back”