U-Haul Storage of Milwaukie offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers have praised the exceptional customer service at this location, highlighting the helpfulness of the staff, particularly the manager, who is noted for going above and beyond to ensure a smooth experience. Many reviews reflect satisfaction with the rental process, stating that everything went smoothly from start to finish. However, some customers have pointed out issues with the reservation system and card readers, indicating that improvements are needed in these areas to enhance the overall experience. Despite these technical concerns, the human side of the service has consistently received positive feedback, with many recommending this location for its attentive and caring staff.
They were wildly understaffed today, this would have been a one star review except the manager Cody was so professional, patient and polite with a crowd of people all by himself! We ended up needing extra help with equipment and hooking up the trailer, and he was so gracious even with a line around the store. Thank you... read full comment
May 2025
These folks went way above and beyond great customer service and helped me out in a pinch three customer service has been great every time I've come in. Thank you guys😁
May 2025
Cody was great. The van was ready and we were taken care of.
