“Rina was so helpful in helping me navigate my options on my loan options. I recently had to get work done on my car and didn’t have the funds to pay off the work. Within 72 hours of applying, I got approved for a loan and a credit card, and it has been deposited by the 3rd day!
Thank you so much Rina, it truly means a lot to me and my family. Getting financially on track, having an amazing bank experience, relieved so much weight off my shoulders. Thank you!”
9AM - 5PM
17877 NE Evergreen Pkwy, Hillsboro
Banks
“Chris helped with a change in our mortgage payment we were not notified about.
Great customer service skills, efficient and friendly. Kudos to your team! Chris is a keeper.”
“Matt, the branch manager is running a great team, all with professional knowledge of products offered, awesome customer service, and always always kind with a can do attitude. Thank you! Great banking relationship does exist.”
“Okay, how to start this review? Let's see....
First and foremost, I would like to express my gratitude to First Community Credit Union for being an outstanding institution and having exceptional employees who demonstrate empathy and generosity. Real quick, I'm going to summarize what happened, and maybe y'all just got y'all's self a new customer too. So the day of yesterday, 09/22/25, I had one of the worst days ever; the last thing I needed was my car to stall. ( I ran out of gas ) And I went to this bank and asked if I could leave my car there while I looked for gas, they were so nice and concerned about me, Two of their tellers helped me push my car further inside their parking area so it won't interfere with customers trying to park their car in the bank's parking lot. Anyhow, long story short, every one of those employees was generous, caring, and compassionate. I want to give a shout out those those two employees who helped with a push and made sure I was alright. Thank you so much for everything. Do I recommend this bank to anyone? Yes, yes, I do recommend this bank to anyone. They will put you first and care for you, treat you like family. Thank you for everything”
“This branch is great. My husband and I have been banking here for years. The employees are always friendly and helpful. Miranda recently joined as a member of management and I'm nothing but impressed by her knowledge and eagerness to go above and beyond for the customer.Keep up the great work!”
“I Bqnk with first tech for long the ambiance is really good qnd offer good interest rates. I had some account frozen issues and Divya was the one who helped me and gave her kudos. She is really good and experienced”
9AM - 6PM
6495 SE Tualatin Valley Hwy, Hillsboro
Banks
“Leah spent 1 hr personally helping me with my online app. She is fabulous. Very friendly & very knowledgeable. You are blessed to have her. Real asset for OnPoint”
“We just closed an investment home working with Ruby Manihani. By far the smoothest loan process ever was with Advantis or in other words with Ruby. From the get go, she was very prompt and diligent in screening us for paper works and once that phase was over and our eligibility was determined, there was no looking back. She was super quick and prompt in getting our pre - approval for our bid offers (even on weekends and late evenings)and this really helped us getting our offers quicker and to our advantage. Not just that, she was very kind and responsive to all my questions back and forth throughout the journey like a friend, I could just pick up the call and talk to her. My own agent was very impressed working with her as we had a time crunch to finish the closing in 21 days, she said she can do it and she did it. The whole process was breezy and infact we did not get any surprises on loan rates, or any hidden clauses ever , it was very transparent, as promised and worked to our fullest advantage. I would love to go back to her for our future investment homes.”
9AM - 5PM
2898 SE 67th Ave, Hillsboro
Banks
“The branch manager Tiyana is wonderful to work with! She is so helpful for business banking and at creating a financial plan for individuals or families. It’s a big bank with a small town feel, well done!”
“I like Banner Bank that’s why I’ve been here for many years now but y’all need to fix an upgrade your drive-through machine. It’s down too much and they don’t fix it correctly. Obviously it needs to be upgraded. Just do it. Y’all make enough money come on now lol”
“Very friendly people.
Had an amazing experience.
Saetbyul Woo Lay, went above and beyond to help me with notarizing a few documents .
Generally notary in BoFa has been a nightmare for me . Getting this friendly environment from Wellsfargo is really great.”
“Very nice staff. Went in to dispute a fee and the manager was quick to help me out and removed the fee for something that was clearly a misunderstanding. Would give more stars if I could!!!”
“Lilly Coe, our banker, provided an exceptional experience from start to finish. She was incredibly thorough in guiding us through the process, taking the time to answer all of our questions with patience and expertise. She also made sure we fully understood the benefits of our accounts, which gave us peace of mind as we moved forward. Beyond her professionalism, Lilly’s warmth and personable nature made every interaction enjoyable and reassuring.
Working with her felt like having a trusted partner on our financial journey—someone genuinely invested in helping us navigate the complexities of setting up and managing our finances. What stood out most was her ongoing commitment to our needs. Lilly has consistently followed up with us, addressing any additional questions and ensuring that we continue to receive top-tier customer service. Her dedication and support have made a significant impact, and we are incredibly grateful to have her on our side.”
“I had a great experience with the notary service at Chase Bank with Troy. The staff was professional, friendly, and efficient throughout the process. He was able to handle my documents quickly and made sure everything was in order without any hassle. I appreciated how accommodating they were, especially compared to other institutions—getting my documents notarized was straightforward and stress-free.”
“Everyone in there was super happy and helpful.It was a super quick experience.I was in and out , quickly definitely coming back and cheaper fees. Than my own bank thank you for a wonderful experience”
“I go to America from Ukraine, and the employees of this bank helped me a lotAlthough I hardly spoke English and communicated with the help of a translator, they helped me open an account and the service was very good!”
9AM - 5PM
2381 SE Tualatin Valley Hwy, Hillsboro
Banks
“Every time I am afforded the privilege to make my business’ bank deposits at this BofA location, I genuinely look forward to visiting and chatting with the tellers and management team at this location. It is rare to find such a high standard of customer service in the banking industry these days. BofA at a large level has suffered recent reputation injuries, but this branch alone single-handedly shows that it’s about the people on the ground, not those at the C-Suite, that make the biggest difference.
I am particularly impressed with the quality of management and the cohesion of the team at this branch. I’ve taken some of the things that I’ve seen and learned from this location’s Manager and had an extremely successful implementation of these management tactics in my business.
Thank you to Priya for being a shining example of what a top-tier manager with strong executive potential looks like. Thank you to all of the awesome tellers at this location for making every bank deposit a breeze and even enjoyable.
The staff and entire team at this location should be an example of which other locations should learn from and strive to reflect. I’m not much of a reviewer, but greatness should be recognized where it exists in abundance. Thank you all once again. ?”
“This five star review is solely for Miss Madison R., not for the bank as a whole.I stopped by today to get a check to void so my paycheck’s will be directly deposited into my account. Not only was she so helpful, but she inquired about if I had a new job. Kindly congratulated me and we had a nice conversation about how excited I am to be working for Les Schwab now. She was so pleasant, observant and very efficient.Since we were chatting, I forgot my debit card there. She called me a few minutes later, apologizing profusely that it was still at the bank, when it was no more hurt fault than my own.Thank you, Madison, I genuinely appreciate your help!!”
9AM - 5:30PM
3532 Pacific Ave, Forest Grove
Banks
“Wauna has been great. We had two car loans through them. Raul goes above and beyond for customers! Highly recommend using them for your banking needs. Thanks Raul for everything!!”
9AM - 5PM
7350 NE Cornell Rd, Hillsboro
Banks
“Happy with the service they provide, always with a smile, always professional, but most of all they make me feel worry free, always Peace of mind , my attitude is not always great but the way they handle my business it always make my day better, I will always chose bank of america for my baking needs, thank you all from the managers to every clerk, bankers you all are great. ??”
“Not bad for wells fargo. Staff has always been quick about greeting and making sure you don't need other assistance rather than standard banking and waiting in line if there is one. The parking lot exits to 10th street and baseline are both best when taking a right and can get backed up during heavy traffic hours.”
9AM - 5PM
2095 NW 185th Ave, Hillsboro
Banks
“Very helpful and professional staff at this branch. I could not find any other way to review their Auto Loan processing department so I am writing it here.[First time] I applied online to buy back my leased vehicle in 2019, my application was refused for reason that some doc was missing and there was no recourse to submit that doc after the fact. And they refused to reopen the loan app after I had found the doc the next day. So I said whatever to myself and got the loan approve within a week with another bank.[Second time] I applied online again just last week for another lease buy back and they approved my loan within a week. During this time, no loan disclosure docs explaining terms and interest rate etc were shared with me. I got a call yesterday asking me to sign the loan documents in this branch and when I ask the caller about the "missing" loan disclosure she said I could see it when I would go to the branch. When I insisted to look at the loan terms ahead of walking into the branch, she said "I could just verbally tell you now". I asked her "Just simply tell me the interest rate" and she gave me an outrageously high number. I immediately requested her to withdraw my loan app. Within hours I walked into another of their competition and got my loan approved the same day with a very attractive interest rate.Key Bank should definitely work on their Auto Loan process if they want to increase their presence in this business.”
“I’m disappointed with the misleading advice given by a banker at your Orenco Station branch. I was told that switching to a Smartly Saving account would earn a higher interest rate than Market Savings, but it was never mentioned that I would lose the interest from my closed Market Savings account.
I trust my bank to provide clear and honest guidance—not just push accounts to meet sales goals. This lack of transparency is unacceptable.
Due to this experience, I am considering moving my funds (more than $300K) to another bank.
Updated: Kortnee T.
Social Media Ambassador - Customer Care from USBank reached out promptly and schedule a phone call on the same day. My issue has been resolved, and I'm happy with the service. They truly care about their customers.”
“Wells Fargo
I like the branch very much. The staff is always helpful, responsive, friendly and professional. I have never wait too long. Some people complain in google about waiting time but they just need to schedule an appointment and no any issue. I have been several times in the branch and all the times I got perfect service. I want to mention Flor, Chloe, Dipa and Christopher as very professional and nice persons. The cashiers are also very professional, friendly and working fast. Actually all the employees I met are wonderful, I love the branch ?”
“I am going to have a dispute with their professional about Apple Subscriptions with my case manager at SDRI!
Subscriptions are not displaying on my iPhone 12 Mini!”
“Been a customer for many years, but 2020 has been full of tough times for me. Every time I need help the people at this location are so great! Inside they are doing a great job with keeping everyone safe and people like me calm which I appreciate during my hard times.”
“I had Tyson helping me today with a few different issues I had and he was outstanding, very kind, educational and efficient. I really appreciate how helpful he was!”
“The employees and management here at the NP branch are awesome. They greet you by name, they are fast and helpful. Chase, US, Wells and the corporate giants are out of control with their fees. These local guys are here to support and take care of their neighbors. Our family is very happy banking here.”