Ontario Auto Ranch Service is a highly regarded automotive repair shop known for its exceptional service and knowledgeable staff. Customers consistently praise the team for their quick response times and efficient diagnostics. One traveler noted how Seth and Jamey quickly diagnosed and resolved a DEF warning issue that could have delayed their trip, allowing them to continue their journey without needing a rental car. Another customer commended Matt Newberry for his thorough examination of a previous repair gone wrong, helping to clarify the issues caused by another business. The quality of work at Ontario Auto Ranch is often described as first class, with service advisors like Marcos Galindo providing clear explanations and updates throughout the process. Many reviews highlight the friendly and helpful nature of the staff, including Brandon, who was noted for his outstanding customer service. The shop also communicates effectively with customers, providing timely updates and insights into potential future issues during repairs. Overall, Ontario Auto Ranch Service stands out as a reliable and customer-focused option for automotive repairs, ensuring both satisfaction and peace of mind for its clients.
The work done on my Ford Escape was first class. Marcos Galindo my service advisor was also excellent. He explained what was being done and kept me informed during and upon completion of the product. The way Marcos carries out his job is among the best, and a strong credit to Ontario Auto Ranch.Services: Engine... read full comment
March 2023
I had a very pleasant experience here. I was able to get my car in very quickly. The staff was very friendly and knowledgeable. Brandon was the most helpful and friendly person that I've ever had dealings with with my car.
October 2022
Bought a private party truck, took it in diagnostic, cylinder 1 misfire. Replaced plugs, wires fixed code recieved text messages and phone calls throughout the process, delays, every thing was great. Did a safety check and notified of potential future issues and cost. Great place to get repairs done.
