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“I drove there from Nampa Idaho to look at a few of the Jeep YJ's they had. I had been messaging Nick on FB and wanted to see what they had and what I may want to get. I checked in and they allowed me to go look with the plan of, if I see anything, take a pictuere of the item and the inventory # of the vehicle it is on. When I found two small ticket items, I went back and talked to Jason. He was very kind, offered me a decent deal (though I feel like I could have asked for a slightly better one, but thats on me). I went back out there per his permission and got the items I wanted (Again small items, fuse box lid, and stock stereo wire harness).
When I came back to the front counter, Jason was very helpful, and I was on my way.
I look forward to taking another trip there when its not cold and windy and when my pocketbook is a bit thicker. Hopefully I can find some bigger ticket items and maybe they will even have a few newer YJ's in stock to pick from.
THank you to the crew at North Verde, especially Nick and Jason!
I will be back.....someday!”
“What’s up with the service dept and scheduling???? Took me TWO days to schedule a simple oil change and was told both times I should go across the street to dodge? Ford auto ranch has changed my vehicles oil for years with no issue or push so why would I want to go somewhere new? They also informed me I may not get my vehicle back “same day” if I do the pick up/drop off option, which again I always have done this option and have never been told this. I stated that won’t work for me cause I’ll be at work during pick up and will need my vehicle to drive home after work. Eventually I got scheduled but just overall not happy with my recent experience. Which is really disappointing cause I have always recommended ford to everyone for oil changes due to the smoothness of it all.”
“Had to make a pit stop here in September for the RV on a very long journey to TX. Had to get a new battery so the fridge could run. The only downfall is no military discount on the battery purchased! This is a very small parking lot with very awkward parking at best. Definitely no room for more than a normal size car and truck. The customer service was great.”
“John is such an asset to have here in the store. He's knowledgable, communicates well, and knows how to listen to the issue. His prior experience is rare to see in these stores, and he'll continue to be a reason I return.
The same goes for Rob and Adam! Everyone here is great.”
“This was my first truck topper and bed rug, so I had a ton of questions. The guys were great! Pricing was the best around and the install was fast and perfect. They take pride in their work and really seem to love what they do. If I am looking for accessories, Custom Trucks in Ontario will be my first (and probably last) call.”
“I've never had a bad experience here at our ontario location. Always quick, helpful, and usually knowledgeable staff. But, always double check your parts are the correct parts before trying to use them! Accidents do happen.”
“Another great experience at Ontario Ford, the first person that I met when I went to the service department was Liz. I told her who I was, she had all the paperwork ready for me, later that day she called to let me know that my upgrade was complete and my Ford Ranger was ready for my pickup. Liz is what makes a dealership No#1 Thanks Liz and the rest of the service department.”
“I called them 5 mins from town, saw me as soon as I pulled in. I had ripped my bumper off backing out my driveway in idaho and was driving all the way to the coast. We couldn't do the full repair but made sure to secure the bumper for me, so I could travel safely. Not many people or businesses would stop what they were in the middle of to make sure you could keep in schedule with your travels. Highly recommended and will drive the 3 hours for him to fully repair my vehicle, after I get to enjoy my vacation. Thank you so much!!Service: Body & Trim”
“Garrett is always super helpful and quick to get back to you. He has helped me get a couple machines now. I definitely recommend CAPS and Garrett for all your equipment needs.”
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“The transaction went quickly and as per quoted prior to our arrival at the dealership. Alain was prepared and knowledgeable regarding our particular transaction. I would buy at Steve's Hometown Toyota again.”