“Very poor experience trying to refinance a new car. Due diligence wasn’t done even though I provided all the information and stated this was a new car that I hadn’t received yet that I would be refinancing. Wasn’t told that registration would be required to refinance with them until after they had already hard pulled my credit with their refinancing application. Can’t go through with the application even with my current lienholder provided a temporary registration card while I’m waiting for the actual registration to come in from the dmv. Application is expiring before I receive the registration. Now my credit score is 40 points lower due to the hard pulls and reapplying won’t give me the same rate as before.
Edited to 4 stars. Was given the wrong information again that I would have to reapply at a higher rate. Luckily after speaking again to the original rep, they found I was able to push it through because my registration came just in time and my initial credit pull had a separate expiration date from the actual application allowing for it be used again for reapplying at the same initial rate. A bit rocky but everything seems to be working out.”
“I have been an Oregonians CU member since 1989. All along the way I have experienced wonderful people who go above and beyond to help me. Darline Rucker is one of those people. Someone attempted to hack our account last week and she jumped right on to lock things down and set us up with a new account. She then walked us thru all of the steps needed to facilitate our on line banking needs. If I could give more than 5 stars for her I would!!”
“I recently worked with Gary Shimafukuro to go over a handful of loan options at Rivermark and he answered all of my questions quickly and efficiently and helped me find the best option for my needs. It was easy, secure, and quick. Thank you!”
“Stopped by this branch for the first time today, and the customer service was fantastic!
Jeremy is an absolute legend—super helpful and great to work with. Such a smooth and friendly experience!”
9AM - 12PM 1 - 5PM
1615 SE Bybee Blvd, Portland
Credit Unions
“Friendly, neighborhood credit union. I love this place, so glad to have a branch nearby. I opened up an account here as a second credit union to stash my doubloons (hehehe), and such friendly, nice people. The service is great, the staff is nice, and their online services are excellent. There's not much to dislike here. Very nice and friendly credit union.”
9AM - 5:30PM
17884 SE McLoughlin Blvd, Portland
Credit Unions
“Ben Garst saved the day! The details are long and involved, but Ben was super friendly and super helpful. He straightened out a complicated situation and really went the extra mile to make it work. Kudos!”
9AM - 1PM 2 - 5PM
7717 SW Capitol Hwy, Portland
Credit Unions
“I've had a great experience banking with Unitus since 2019. This new branch location could use a bit of extra staff or training, but overall I've had a good experience with the people working here.”
10AM - 5:30PM
21900 Willamette Dr #204, West Linn
Credit Unions
“Previously had given Advantis a less than great review based upon some issues we were having. However after escalating the issue enough, they have resolved our concerns and we are happy to recommend Advantis.”
“I just went in to the oak grove branch to get quarters. Transaction done and SANTA CAME ON and said for Xmas they will be giving me $100!!!! And they credited me it right there!!! Guys! Go to Embold Credit Union!!! Thank you Embold!!!!”
“I recently visited OnPoint to start super savings accounts for my boys, and I couldn't be more impressed with the customer service! Cole went above and beyond to help us set everything up. He was incredibly patient as we walked through the process with each child, ensuring they understood how it all works and what to pay attention to. His knowledge and kindness made the experience enjoyable for all of us. We definitely recommend OnPoint for anyone looking to open an account! Thank you, Cole!”
“This bank made getting my car loan a breeze! The process was incredibly smooth, and the staff guided me every step of the way. Their commitment to customer satisfaction is commendable. I highly recommend this bank for their excellent car loan services. Five stars! ⭐⭐⭐⭐⭐”
“It's nice when people know you by your name and Jen she's always been extremely helpful with answering any questions or helping with any situation I would recommend this bank over any other bank I've heard of I tell all my friends they should get a membership here if you don't have one at on point you should definitely get one”
9AM - 5:30PM
8854 SE Sunnyside Rd, Clackamas
Credit Unions
“I’ve been a customer of OnPoint for many years now, and I can confidently say they’ve exceeded my expectations time and time again. From the moment I opened my account, the process was smooth, and the staff was friendly, knowledgeable, and genuinely helpful.
Customer service is always on point ?”
9AM - 5:30PM
2915 SE Oak Grove Blvd, Milwaukie
Credit Unions
“Wonderful experience! I had a ridiculous amount of chain, and small bills I wanted to exchange for large bills. It turned out to be a huge project because the money counter would not read the bills. (My fault they were crinkled) Jasmye Dixion was extremely helpful and patient making the experience fun! Now I am all set for my trip! Great customer service experience!”
“I so appreciate Onpoint where we’ve banked for years. We now live overseas and occasionally have a few banking questions/issues.
Tara Cunningham, the Sellwood branch manager, is always there to help. Recently our credit card was stolen; she was immediately there to help and expedite new ones.
The “old fashioned” customer service offered by Onpoint is so appreciated especially after years of banking with a much larger bank.
Thank you Onpoint Community Credit Union!”
“I made a mistake and accepted a fraudulent check into my account. Reported it right away when I realized the mistake and called, the fraud department froze my account. But told me I could go into the branch in the meantime if i needed some cash. Went into this branch where they (after some time were able to help!)”
“Laurie Baker did an amazing job opening a new business bank account for me today. She navigated the new system, which was not easy, while maintaining a positive attitude. Thanks Laurie!”
“Oregonians has really great customer service and probably the best auto loan rates in Oregon. (The dealership I went through couldn’t believe the pre-approved rate I came to them with). I’ve just gotten my second auto loan through Oregonians, and absolutely love what they offer and how easy they make the process, from the pre-approval step (thank you Kailee Wood!) all the way to securing the loan (thank you Emily Purdy and team!). Keep up the great work!”