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August 2023
I'm giving the 5 stars solely to the manager of the Oregon City branch. We've had problems with the bank itself and she was incredibly patient and helpful in solving one particular issue. She should be given a raise for her willingness to go above and beyond to make things right for us.
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July 2023
Rachael went above and beyond to get my account compatible with both the state of Washington and the state of Oregon. She was focused and determined in finding away to make my situation attainable. What I originally was told I couldn’t do, thanks to Rachael I’m now doing it and with a higher interest rate.
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July 2023
Wow. Service here is unwelcoming, so unfriendly, and invasive. I've been with KeyBank for over a decade and lately branch experiences have tanked in this area, but this was so bizarre I had to review it. I won't visit this one again. I can go into my other bank and it's a total 180. Step it up KeyBank.