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“Oregonians has really great customer service and probably the best auto loan rates in Oregon. (The dealership I went through couldn’t believe the pre-approved rate I came to them with). I’ve just gotten my second auto loan through Oregonians, and absolutely love what they offer and how easy they make the process, from the pre-approval step (thank you Kailee Wood!) all the way to securing the loan (thank you Emily Purdy and team!). Keep up the great work!”
“Big thanks to Souphanit Vinavong and Rachel Gunderson for helping me close out an old account on the East coast. English is not my first language so it has been hard for me to communicate with my former bank. Rachel and Nith went out of their way to help me. Many thanks!”
“Very helpful tellers who work with you and are kind, only thing I don't like about this bank now is that they support and partner with this Drag for Kids shows, I do not support that at all and just may be changing banks soon to a place much closer to Central Oregon.”
“If there were a 6 star option, I’d give them 6 stars. I’m a small business owner during the pandemic, and tried to apply for the Paycheck Protection Program through my own bank, thorough a secondary bank, and even banks I didn’t have an account with, in hopes to land funds to sustain our business through these times. None, I repeat none even came close to the preparedness, professionalism, simplicity of process, communication level, or understanding of the programs as Lewis & Clark Bank. My gratitude for Patrick and his professionalism in our time of need is beyond words. Always responsive, a direct email and phone number to talk to a person, proved to be the golden ticket, while other banks online portals left other businesses applications unfulfilled until it was too late. I could continue. 6 stars for them.”
“Very poor experience trying to refinance a new car. Due diligence wasn’t done even though I provided all the information and stated this was a new car that I hadn’t received yet that I would be refinancing. Wasn’t told that registration would be required to refinance with them until after they had already hard pulled my credit with their refinancing application. Can’t go through with the application even with my current lienholder provided a temporary registration card while I’m waiting for the actual registration to come in from the dmv. Application is expiring before I receive the registration. Now my credit score is 40 points lower due to the hard pulls and reapplying won’t give me the same rate as before.
Edited to 4 stars. Was given the wrong information again that I would have to reapply at a higher rate. Luckily after speaking again to the original rep, they found I was able to push it through because my registration came just in time and my initial credit pull had a separate expiration date from the actual application allowing for it be used again for reapplying at the same initial rate. A bit rocky but everything seems to be working out.”
“Melanie was a champion! My situation was nearly impossible and she made it happen after three phone calls and two branch visits!! Thank you so much for your incredible help and understanding! You resolved my dilemma with expertise and I was so grateful!! Ann and I appreciate you!!”
“Super nice staff easy to work with. We've gone to this branch since they were at Fred Meyer. We've worked with Julie for years and she has always delivered top notch service. Definately one of the best branches.”
“My wife and I have a mortgage through here. She's been working with them for a long time and it seems that things are pretty good. No real complaints in all this time”
“I did not realize they had a location in Oregon City. Much more convenient than 82nd. I've been here on two separate occasions and had two different representatives assist me. Both were friendly, very competent and efficient. Appreciated the great service at this location.”
“I had a great experience with U.S. Bank. Karina, Debbie, Jen, and Linda were all incredibly friendly, professional, and made everything easy to understand. They took the time to help and made me feel like a valued customer.
Excellent service all around—highly recommend!”
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“Green Star ATM has been fantastic to work with for over 10 years! We’ve purchased two ATMs from them, and their service has always been excellent. When a repair was needed, Matt the service tech quickly got us back up and running—even troubleshooting over the phone. Great processor, reliable support, and outstanding customer service. Highly recommend!”