The AT&T Store in Portland offers phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Customer service experiences at this location are frequently highlighted. Multiple employees are commended for exceptional patience, diplomacy, and professionalism, often turning stressful or disappointing situations into positive ones. Staff members are described as showing up, saving the day, and working diligently to improve the store. They are noted for their flawless work, willingness to help figure anything out, and excellent customer support that makes a lasting impression. Employees are recognized for their utmost knowledge, efficiency, and quality service, with customers noting their valuable work ethic and deserving of recognition. The team provides helpful advice and practical assistance, leaving customers appreciative of their time and effort.
The store was busy and two employees were able to assist three of us at the same time. Jason helped me figure out what was the best option of a phone and what I needed. He did not try to sell me something I didn’t need. I highly suggest going to this location and ask for Jason. He will get you what you need, without extra... read full comment
May 2024
Very attentive helpful and results satisfactory, pleasant atmosphere and great attitude
November 2023
Mark Nimphius at the AT&T Store on 5300 N Lombard was most efficient and professional. He showed the upmost knowledge and quality customer service at this AT&T location.
