Hertz Rent-A-Car Administrative Offices
Car RentalHours:
9378 NE Airport Way Frontage Rd, Portland OR 97220 Hours
About Hertz Rent-A-Car Administrative Offices
Hertz Rent-A-Car Administrative Offices offers a generally positive rental experience, especially for customers with Hertz Gold Plus Rewards membership. Members can bypass the rental counter and directly access their vehicles, thanks to electronic screens displaying their names and car locations. Many customers appreciate the speed and efficiency of the service, noting that the staff is friendly and helpful. For instance, one reviewer highlighted the exceptional assistance from an employee who resolved a billing issue quickly. While the car rental process is typically smooth, some customers have encountered minor hiccups, such as communication challenges when trying to reach the office by phone. Despite this, the staff is often praised for their willingness to assist and provide useful local tips. Overall, rentals are described as functional and reasonably clean, although some customers mention that rates may be higher than other agencies. However, many find the convenience and time saved by using the Hertz Gold membership to be worth the cost. Guests are encouraged to book ahead and be mindful of upselling during the rental process. Hertz Rent-A-Car Administrative Offices strives to deliver a reliable and efficient service, even amidst the challenges of busy travel days.
Most Recent Reviews
August 2025
Total and complete joke, apparently Hertz treats it's corporate customers like they are a joke. I will no longer rent with this clown car of a company.
Rent with anyone else
June 2025
Earlene, you were the fastest admin in the terminal, and still was up for conversation and answering my questions for my first trip to Portland. Found me the perfect car for my planned hikes. All while other agencies had wait lines almost out the door. Thank you!
June 2024
I made a reservation at hertz in Portland Oregon 330 Southwest Pine Street OR US 97204-2752, this location stated they could not rent a vehicle because of my license being damaged. I confirmed with an agent on the phone and they stated they do not have a policy about damaged license, only if the license is valid
More Comments(84)
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