JCPenney has been a reliable shopping destination since 1902, known for its style, quality, and value. The Portland, OR location offers a diverse selection of clothing, home decor, beauty products, and accessories to suit various lifestyles and budgets. Customers appreciate the great selection of clothing available, even on busy days like Christmas Eve. However, some shoppers find challenges, such as limited fitting rooms and long lines. The store features exclusive brands like St. John’s Bay and Liz Claiborne, providing comfort and everyday value. Customer service is generally friendly and helpful, often assisting with online orders if a size is unavailable in-store. While some customers express concern about the store's future and note the removal of furniture and appliances, they still enjoy the clean environment and helpful staff. JCPenney encourages shoppers to sign up for their loyalty program to access special discounts. Overall, it remains a valued place for shopping.
This JCPENNEY has been remodeled within the last year and the store looks wonderful? It has a great selection in every department. I was especially impressed with the young men's and the Big and Tall departments.
February 2026
I usually find what I'm looking for. Staff at register was nice
January 2026
Didn't have what I was looking for. (King sized electric blanket, double controls, auto shut off). Upstairs is hard to find someone to help you.
