April 2026
I enjoy using Keybank but this particular location is horrible. Customer service needs dramatic improvement. Won't be using this branch anytime soon
March 2022
Manager assured me she was going to deal with something and proceeded to never answer my voicemails. Just got a letter that all of my accounts were being closed. Won’t recommend key bank to anyone again unfortunately.
August 2021
Recently opened a joint checking and savings with the banker Matina, she was amazing. Asked a tons of questions and used that to tailor the products to our needs. She also set follows up to make sure we got our debit cards and the online set ups went smoothly. If you need anything done, go and ask for her.
