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“I came in to ship something that's very important to my son they helped me print a shipping label they helped me make sure that it was safe and secure and made me feel comfortable about shipping something that was very important to my son.”
“Love these folks. Friendly, efficient and tend to have every service you might need including shredding, notary, passport photos, plus all the shipping. It's been peace of mind to have a secure mailbox for package deliveries.”
“I go out of my way to get services and have my PO at this location! Everyone has been so helpful over the last three years and their new location within the building is even better than the last.”
“Seriously some of the friendliest owners and staff of this location… I actually enjoy dropping off packages there. UPS has nailed it as the best courier post-pandemic.”
“Had my fingerprints done here. Friendly staff and the service was fast. Scheduled my appointment online. Fingerprint cost was well priced here compared to other locations.”
“UPS Management: If you could please train your delivery drivers to follow the delivery instructions provdied in Amazon delivery instructions that would be awesome. We continue to have delivery attempts made that do not align with business hours nor with the process required to make a successful delivery. Can someone in UPS management please address this ongoing situation?”
8:30AM - 6:30PM
3519 NE 15th Ave, Portland
Mailbox Centers
“I was so grateful for how helpful Gee was! I was in town for work and needed to get multiple things shipped out to different locations. The experience was top notch and his attitude and patience was so good! Thank you for helping me navigate a stressful situation! He clearly enjoys what he does and makes the customer feel at ease. A smile goes a long way!”
8:30AM - 6:30PM
2800 N Lombard St, Portland
Mailbox Centers
“Dan was instrumental in helping me return an Amazon package. I had forgotten to tape up the box and he did it for free. His efficiency and friendly demeanor made the process stress-free. I can’t recommend him enough!”
“Kenton is always so pleasant and helpful. He helped my husband and I with a lengthy notary process during a very busy time in the store and remained calm & attentive to everyone’s needs. He is always so kind when I come in for returns. You can tell he puts a lot of effort in ensuring customers have a really great experience. Would highly recommend this location for all needs.”
8:30AM - 6:30PM
465 NE 181st Ave, Portland
Mailbox Centers
“Elizabeth at the 181st and Glisan store in Portland, OR did a spectacular job helping me today. Elizabeth knew exactly how to help. Elizabeth was professional and courteous and had complete answers and directions which were easy to understand and follow. Thank you Elizabeth!”
“New managers are SO helpful and friendly. I arrived outside of their operating hours with a time-sensitive amazon returns and they were willing to help me out even though they were technically closed for the day (just happened to be in the store doing some updates). Seem like very genuine, kind folks.”
8:30AM - 6:30PM
9220 SW Barbur Blvd #119, Portland
Mailbox Centers
“Best UPS store in the Portland area. Everyone is super friendly, efficient, and knowledgeable. I'll go out of my way to stop here for packages, printing, etc. Highly recommend!”
8:30AM - 6:30PM
1307 NE 102nd Ave suite d, Portland
Mailbox Centers
“I had an excellent experience with Anthony assisting me with a package that was mistakenly shipped to their store. From start to finish, his communication was outstanding—he kept me informed every step of the way and made sure the issue was resolved quickly and efficiently. His professionalism and willingness to help truly stood out, making the entire process seamless. I really appreciate his effort and top-notch customer service. Highly recommended!”
“I love this Woodstock UPS store. They solve problems, suggest options and fix my dumb mistakes. Thanks to all the employees who make everyday life stuff easier..”
“Mark & his team are incredible. I’ve worked with them for years and trust them entirely. It’s amazing to know that I never need to worry about sniping needs — they always do it right, right away. I’m so grateful to this family-owned business!”
8:30AM - 6:30PM
4931 SW 76th Ave, Portland
Mailbox Centers
“I had a very large item I needed to ship and didn’t even know where to start and Donny helped me so much! He was so knowledgeable and willing to help. 10/10 service, patience, and kindness. I could not have had a better experience!!”
“Extremely helpful and warm atmosphere. They made me feel welcome and I got some incense and as many almond Roca as I wanted. It has a million little chocthkis knick knacks and curiose tucked in amongs the bric-a-brac and honey funk. I recommended with unbridled enthusiasm that you stop in and sample the exotic gifts and collectibles of the ancient deep rooted spirituality of beautiful Tibet.”
“I've been a customer of Pat's for over 20 years now. I love the convenience and location. Customer service beyond compare and a trusted friend. I do miss the original location on N. Center Ave but all and all an established business that will satisfy your mailing needs. Thanks Pat and Pete for many years of mailing services on the Island.”
“Thank you for getting done my printing.
I was at fedex store first but they said they were too busy to do this (must be packing but I was the only customer there) in a rude way.
So, I stopped by my go-to Ups store this morning. Young lady took me first and started trying to figure out how to edit it to fit to the paper size I wanted.
And the other gentleman who was Hispanic? (curly hair -I’m writing this hoping the owner read this ) took it to his computer, edit the size, made me a sample to make sure. They were busy, a lot busier than fedex, I felt bad when many people came in, but no frustration, they were always very pleasant. They were multitasking and smiling to customers.
And he got it done for me.
We don’t get this kind of customer service everywhere any more.
Thank you very much. You made my day.”
“We were highly impressed with the staff here, especially Susan, who went above and beyond to pursue an issue we had until the problem was solved. She is a rockstar. It was the best customer service ever.”
“Such amazing customer service!
The store clerk opened the doors promptly with a warm welcome and a great smile.
The positive morale in the store was palpable and contagious!”
“Upon fifth experience, can someone at UPS please read this and address this ongoing situation? Please share this info. It would be awesome if UPS provided a feedback method on your website to share experiences with poor UPS delivery via the UPS tracking number. It would also be awesome if your corporate shipping support department understood words like Suite. Seems like a word that should be within the lexicon of someone working in the shipping industry. Also, I shouldn't have to call back four times to reach someone with a functional phone that can process shipping instructions. I don't know why our UPS driver does not know how to deliver an item to a secure building. The instructions are very clearly provided in Amazon shipping instructions. One would think it would be logical that you go to the lobby and ask Security to take you to a secure floor. I should not have to keep providing these instructions. One would think a shipping company would have building instructions to make successful deliveries. I should also not be seeing a UPS log of delivery attempt made when none was made. The log should also not say business was closed when the business was not closed. Please improve your processes.”
“Always very prompt and polite. Ive been using the service's here for years, and its going out of my way from where i moved to. Ps. Thank you for all your servics team members.”
“Great service.... Friendly and professional. I happened to show up at open on a day that the air quality was bad due to wildfires.....when I called the service number, the determination had already been made to cease operations for the day(which in understandable, and common for the area) After having me hold to verify my pallet was already unloaded and ready to pickup...... There was no hesitation by the workers to pull me around to pick up, when they could have easily used the reason that they are closed, to come back another day.Having workers who are dedicated to customers is getting harder to find, and I'm very appreciative of the professionalism shown by the local UPS Freight employee that helped me.”
“Well, ya know, it's the USPS. It's not a restaurant or a nail salon. They don't work for tips, and it's a hard job, even when you don't have to deal with the public. But who else is going to take a hand addressed letter from a 12 year old in Brooklyn, PDX, and deliver it to, idk..say... Perth. For $0.45? Anyone??..that's right, nobody but the USPS. This is our little neighborhood post office, and I, for one, appreciate their hard work. Also, I've never had an issue or seen anyone have an issue here at this particular branch. Smells fine, too.”
“I think “ kayoung “ or “ kachong” was her name but she was very nice and helpful on what box/envelope I should use to ship my package in :) ^~^ ty very much”
“I must've shipped at least a thousand packages with them in the past year and they've never lost an order. Staff has been nice as well, seems like anywhere that handles mail is a magnet for bad reviews lol, but this place is honestly great in my experience.”
9:30AM - 2PM
2000 NE 42nd Ave D, Portland
Mailbox Centers
“I visited this location for passport photos. Employee Clay did an excellent job for me. I noticed that they make yard signs for city council candidates too when the candidate dropped in. They also rent mailboxes, offer fingerprinting, along with other services. This is a well-run, family-owned, local business with strong neighborhood ties.”
Open 24 hours
1025 NE Columbia Blvd, Portland
Mailbox Centers
“Ordered a tire machine from eBay and picked it up here at the terminal. Read all the bad reviews and was preparing for a headache; however it was the opposite. Arrived and checked in at the office, then drove my truck down to the “will call” section. Everything was loaded up quickly. One crate was damaged but the contents were in fine. People were nice… so not sure why so many 1 star review.”
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“Duke is the best notary in Portland. He helped me make all my items very professional, and he was so kind and caring throughout the whole process. I highly recommend him and will return for all my notary needs!!”