The Multnomah Post Office is a friendly neighborhood and governmental agency. It is a small and beautifully kept location. Customers note that as a chronically underfunded and understaffed agency, delays and slow service are to be expected. Lines can be slow, often 10-15 minutes long, especially during busy times. Picking an early hour can lead to a quick and easy visit. Despite this, many reviewers have never had a bad experience or bad service at this location. All employees are described as efficient, pleasant, and really good at keeping the line moving. They are helpful in correcting delivery issues. The team does their best, with staff who explain things simply and prioritize customers to avoid long waits. Due to COVID-19, there are protective screens in place. A significant concern involves the drive-thru mailbox, where letters have been seen falling out, even well before the posted pickup time. It is advised to mail letters inside for security. Customers can complete a short survey by scanning a QR code on receipts or signs.
Great place to drop off packages or renew your passport
January 2025
renew passport. This post office is the best. They are polite and patient. Nice guy
August 2024
It's a small, beautifully kept post office. I would have had delivery issues if it hadn't been for the nice person behind the counter who helped me correct the issue before I sent it. Thank you!