NW Collision Services is highly recommended for vehicle repairs, offering a friendly and caring experience. Customers appreciate their quick, efficient, and quality work, often mentioning that their cars look brand new after repairs. The team is known for their kindness, good communication, and willingness to go above and beyond to assist clients. Many reviews highlight the helpfulness of staff members and their genuine interactions, which make stressful situations easier to handle. The shop also surprises customers with thoughtful touches, such as detailed cleaning inside and out, and matching paint color perfectly, even for hard-to-match colors like red. Additionally, NW Collision Services handles insurance steps and rental car returns, making the process smoother for customers. The atmosphere is welcoming, with a fun office environment that includes goodies for trucks, SUVs, and Jeeps. Customers feel confident leaving their vehicles in the hands of capable staff, and many say they will return if needed again. Overall, NW Collision Services combines quality repairs with caring customer service, making it a trusted choice for collision repairs.
Really great people and great service. They fixed my headlight in 20 minutes and always picked up the phone when I called. Definitely recommend working with them!
November 2025
Very timely repair. Costumer service was extremely friendly and they even cleaned the inside (and outside) of my car. All around great experience.
May 2025
I’m very impressed with this company and Tram, my SUV went in around May 5 and it was ready within a week and a half after being in a terrible accident. I’m so grateful for this body shop and the excellent job they did on my Jeep! Tram is amazing, she is very responsive to calls and texts and made my experience very... read full comment
