OnPoint Community Credit Union
Credit UnionsHours:
2688 NW Vaughn St, Portland OR 97210 Hours
About OnPoint Community Credit Union
OnPoint Community Credit Union receives consistent praise for exceptional and personalized service, particularly for home loans, mortgage refinancing, and HELOCs. Members describe experiences as stellar and incredible, highlighting employees who work diligently to meet tight deadlines and navigate tricky financial situations, such as for self-employed individuals. Staff are noted for being effective communicators, fast responders, and hard workers who go out of their way to make things right, often securing competitive rates and completing processes quickly. The overall service is characterized by friendly and accommodating staff, with specific appreciation for convenient cash-deposit ATM locations. Members express high satisfaction, a strong desire to recommend specific employees, and an intention to move all their accounts to the credit union, citing a very positive overall experience.
Most Recent Reviews
November 2025
The location is convenient for me, and everyone is friendly. My only complaint is that there is something consistently wrong with their ATM. It glitches out, won’t take certain bills, etc. It has really inconvenienced me multiple times on the weekend. I hope that they will get this fixed.
October 2024
Vaughn at the NW branch provided me with incredible customer service! Couldn’t be happier to be an OnPoint member. It makes a big difference when someone goes out of their way to make things right. Thank you so much Vaughn for your incredible help!!!
January 2023
Staff are friendly and have been accommodating to changing bills for quarters when I don't have an account at this specific credit union. The cash-deposit ATMs are in a great location for the neighborhood.
More Comments(19)
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