PostalAnnex is known for outstanding and efficient service, with very good employees who are nice, supportive, and responsive. The staff frequently receives praise for going above and beyond, demonstrating a friendly, upbeat, and positive can-do approach. They are efficient and informative, making tasks like mailing, passport photos, and handling complex international shipping with necessary customs documents feel easy. The team is noted for helpful follow-through, including tracking and communication until packages are received. Customers recommend supporting this small business, noting its value to the neighborhood. A couple of points for future customers are that this location does not scan QR codes for returns and charges a small fee for minor credit card transactions. While the service is highly regarded, a suggestion has been made to update the business name for consistency across platforms.
