Red Wing - Gresham, OR offers a top notch customer service experience focused on the perfect fit. The store provides the Ultimate Fit Experience, using a machine for scanning your feet to build a fit system tailored to your specific needs for comfortable and well-made boots. The brand stands behind customer satisfaction, offering help with exchanges and ensuring the right size. They provide comprehensive care after purchase, including complimentary oiling and lace replacement, plus access to shoe repair. Staff are noted as extremely knowledgeable, helpful, and going above and beyond to ensure a great experience and correct fit for all-day comfort and support.
Excellent reception, boots are very expensive but come with warranty options which is good.
September 2025
They were very helpful and professional. With their foot sizing machine i found out I've been buying shoes too big for a long time. The steel toe shoes are a great fit and a whole size smaller than what I thought it was.
August 2025
Super friendly, and helpful. Tried on two different shoes and was in and out of there with in 10 mins!!
