I have been banking here for almost 10 years. The service has declined greatly. I feel that the bank now focuses on fees, and Not their members. I feel that things are designed to be intentionally confusing in order to collect more fees.
December 2023
called in to update address and order some checkswas hoping it would be easyrepresentative didnt wanna help me and told me to do it onlinewhich is fine, i guess? i just feel like i should be able to call my bank and update my address over the phone as well as order checks that way
September 2023
I recently became a member and had great experience setting up my accounts. The account manager helping me was efficient, a good listener and asked important questions that would help determine what was right for me. Other people I engaged at this location were very friendly and welcoming. I'm looking forward to doing business... read full comment
Rivermark isn't your average credit union or bank -- we're better! With tellers open 8:00 am to 8:00 pm, and 24/7 online account and loan apps, banking has never been more convenient. Our average member saves over $300 compared to the competition, putting more money in your pocket. If you live or work in the area you can join, too. With over 40,000 nationwide ATM machines and a powerful online and mobile banking app, you can do your business with Rivermark when it is convenient for you, not the other way around. Plus, Rivermark is invested in the local community. We believe that what makes Oregon a great place to live and work is the local economy. When local families and small businesses do well, everyone prospers.