Rivermark Community Credit Union, the fourth-largest credit union in Oregon, serves over 170,000 members across Oregon and SW Washington with 19 branches. As a not-for-profit financial co-op, it prioritizes its members by offering top-notch service, competitive products, and stellar digital tools for easy banking access. Many members express satisfaction with the professionalism and kindness demonstrated by the staff. Reviews highlight positive experiences with representatives like Dave and Brian, who are noted for their expertise and helpfulness during account setup and loan processes. However, some members have encountered challenges, such as difficulty in reaching customer support for simple tasks like updating addresses or ordering checks. Despite these issues, the overall sentiment remains favorable, with many praising the outstanding customer service. Staff members like Andrea and Cassandra have received special mentions for their calm demeanor and commitment to resolving issues, making the banking experience enjoyable. Even members who have relocated continue to appreciate Rivermark's services, thanks to convenient mobile and online banking options. Rivermark is dedicated to investing in the local community, enhancing the experience for its members while giving back to the neighborhoods it serves.
The best bank Ive ever had. My old bank charged me monthly for money that sat in my checking account. Meanwhile Rivermark pays a monthly dividend right into my account.
January 2026
I’ve enjoyed Rivermark as my main bank for many years. The staff is always friendly and helpful. There is rarely a wait at the branch.
October 2025
Been a long time Rivermark member and I love their customer service, easy UI, and being apart of community banking.
