The eBike Store, Inc., established in 2008 as Portland's first electric bicycle shop, offers a wide selection of brands including Specialized, Gazelle, Raleigh, Stromer, Felt, Kalkhoff, Benno, and Tern. Customers appreciate the knowledgeable staff and friendly, no-pressure environment, making it a top choice for both sales and service. The shop provides expert advice on batteries and bike maintenance, helping extend the life of e-bikes and ensuring optimal performance. Many reviews highlight the staff's willingness to go above and beyond—quickly resolving issues with new bikes, assisting with modifications, and helping load bikes into cars. Visitors also enjoy engaging conversations and personalized guidance during test rides, ensuring they find the right e-bike for their needs. The store's commitment to excellent customer service, combined with their extensive knowledge and willingness to experiment with modifications, makes it a trusted destination for e-bike enthusiasts. Whether for purchasing, repairs, or rentals and tours, The eBike Store, Inc. is highly recommended for anyone seeking quality e-bikes and expert support in Portland.
Had electrical problems with a bike I bought somewhere else they don’t really work on that kind of stuff there, but the person on the phone was helpful and directed me to a place. I could find what I was looking for.
February 2026
shipping was very quick and they have very high quality parts
February 2026
The BEST. High-quality ebikes and high-quality customer service. They care that you are taken care of. They are old school classy all the way. Totally trustworthy and knowledgeable.