These folks have always handled my banking very well for nearly ten years. Bummed at the loss of the Fremont branch but we carry on.
January 2024
I went for a form to be notarized. (we have been banking with them for over 15 years). However the notary public refused to notarize it, even though they had notarized the same form many times before, because of an ill-interpreted technicality. So I had to go to UPS; they had (of course) no problem notarizing it.
July 2022
Used to have lots of friendly staff who would greet me by name. Moved and stopped goin for a few weeks and after coming back the mood completely changed. No nice greetings no conversation while checking out, just akward silence and almost an annoyed feeling from staff most times i go in.