I called ahead to schedule an appointment to close an account. The person I spoke to was friendly and helpful. A few days later, my appointment took just 5 to 10 minutes. There was no pressure to keep or open a new account with them. The person who helped me was lovely, personable and efficient.
July 2026
Gerardo was very helpful, personable and fun to interact with when he helped me send a wire transfer for the down payment on my house yesterday. Thanks again, Gerardo!
November 2020
way to go Wells Fargo not only is your customer service top notch but you took a preventative measure and already started salting your sidewalks and driveways I applaud you
