The AT&T Store in Redmond offers phones, tablets, smartwatches, and connected devices from favorite brands along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service at no extra cost. Customers consistently report truly amazing customer service with very short wait times. The staff are described as extremely helpful, kind, and not engaging in a hard sell, instead taking time to explain options, differences between devices and cases, and helping with phone transfers. They provide amazing recommendations, help lower bills, and ensure there are no hidden surprises, demonstrating a genuine desire to do what is best for the customer. The atmosphere is friendly, with staff noted for being fun to chat with and like a family, contributing to an all-around great experience where customers never feel rushed. This results in customers walking away happy and impressed rather than overwhelmed.
Big thanks to the ever multi tasking Adam. Got my wife and self two new phones all while helping several other walk ins.
July 2024
They help me through my problems. And we got a new phone and I'm grateful
May 2024
If you need help- ask for Joe. He was extremely helpful answering all our questions and helping us with several phone transfers. Made sure we understood our options but not a hard sell. Very good service.
