The Verizon store in Redmond is highly praised for its friendly and helpful staff. Customers have received exceptional service from employees like Jared, Bronstan, Cameron, Leslie, Arun, and Brandon, who are known for their patience, kindness, and willingness to go above and beyond to assist with questions, trade-in values, and specific issues. Many reviewers appreciated the detailed and caring support, with staff making extra efforts to resolve problems and ensure customer satisfaction. The store offers a variety of services including the latest mobile phones, 5G home internet, and business solutions. Customers can also conveniently schedule appointments or place online orders for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. Despite the overall positive experiences, some customers expressed concerns about billing, noting that their bills were higher than expected and causing financial stress, especially for those living on a budget. Overall, the Redmond Verizon store is recognized for its helpful staff and quality service, making it a trusted choice for mobile and internet needs.
Zach was fast and provided good service when trading in
May 2026
Re: Devon. I had a great interaction with Devon when I came in for help. He was very personable and knowledgeable. He solved my problems efficiently and in a short time. Excellent employee.
April 2026
Manny Macias and staff are the best. We have been helped by many staff members, including Glenroy, Destiny and, Devon. #1 store in Redmond Oregon.🤙🏽
