Northwest Community Credit Union is known for its excellent customer service and friendly, efficient tellers. Customers appreciate that they are treated like friends rather than just numbers. However, some have experienced difficulties with online access since the organization was absorbed into Peak. Overall, NWCU has a long-standing reputation for going above and beyond for its members, making it a preferred choice for banking.
NWCU has been a plus for me. However, since being "absorbed" into Peak, I no longer can go online and with a couple clicks view one of my accounts. I have been trying to accomplish this yet again, to no avail.
May 2026
This is a great credit union. The people are very kind and helpful. They have great rates and options. I highly recommend this credit union
January 2026
Customer service is normally great but any time I try to use the ATM after hours it seems to be down and this has been a constant issue with multiple branches I’ve been to and is extremely frustrating
