Umpqua Bank is a financial institution that aims to provide personalized solutions to its customers, whether they are individuals, businesses, or communities. The bank is known for its strong customer service, with employees like Rachel Thompson, Prudy Munson, and Brittany Burke going above and beyond to assist customers with their financial needs. Umpqua Bank offers the expertise and resources of a national bank while maintaining the personal touch of a community bank. Customers have praised the bank's efficiency, responsiveness, and willingness to address their concerns, making Umpqua Bank a reliable choice for various financial services, including mortgages and automobile loans.
Put the ATM back where it was so I don't have to wait 20 years behind people in the lines that I don't need to go to that is the stupidest thing I've ever it's a great Bank
June 2022
Been with them for years their change of hours has now made it to where I'm constantly having to pull only 20s out of the ATM switching banks that have better hours to serve their customers I'm sick of having to pay in 20's to many people work 9-5 and they cant even stay open until 5:30 like they use to!
March 2022
This bank is faulty with stuck up manager who scamed me and embarrassed me infront of a lobby full of people saying my balance and the cause of my balance..someone needs to train the kids working there