AutoZone Auto Parts on Commercial St SE in Salem, OR, is a top retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the exceptional staff for their helpfulness and outstanding customer service. One customer shared their experience of breaking down nearby, noting how multiple employees offered assistance during their two days of repairs. Another customer appreciated the support received while swapping an air filter, highlighting the helpfulness of an employee named Grant. A visit for headlights also resulted in excellent service, with a staff member named Michael providing kind and attentive assistance. Many reviews emphasize that the management and employees at this location stand out among other AutoZone stores. Furthermore, the shop offers free diagnostic services for check engine lights without hidden fees, which was a pleasant surprise for one customer who received friendly help from Jon and Robb. Overall, AutoZone in Salem is highly recommended for its great service and knowledgeable staff.
John kimbrow, was exceptionally helpful for my wife by helping her with all the needs for replacing a battery thank you for being so kind and generous.
January 2026
Thank you 👍 I appreciate you having experienced women working there and for her help with changing my battery. The napa (men)up the road refused to help me. AutoZone has earned my business and I'm extremely happy.
November 2025
They went out of their way to make sure I had everything I needed to get my job done.
