O'Reilly Auto Parts in Salem, Oregon is a reliable and customer-focused store that provides a wide range of auto parts, tools, and services. Located at 3863 Commercial Street Southeast, the store offers free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and have a Loaner Tool program, allowing customers to borrow tools for their projects. The store's Parts Professionals are knowledgeable and willing to go the extra mile to assist customers. Customers have praised the staff, particularly Chris and Chelsea, for their exceptional service and expertise. One customer noted that Chris went above and beyond to help with a difficult project, while another commended Chelsea for her deep understanding of parts for a modified Jeep Cherokee. With over 6,000 locations across the US, O'Reilly Auto Parts is a trusted destination for auto enthusiasts and DIY mechanics. Customers have consistently reported positive experiences, with one praising the store's helpful staff and another highlighting the convenient parking for their pickup truck and trailer.
Excellent customer service. They turned my rotors in about an hour as promised.
August 2026
Chris is the man. He came up clutch to assist us in getting a tire fixed. He equipped us for the problem, explained how the tools he equipped us with would function, and helped us not waste more time (as we went other places for assistance before coming in.) Will head here for any future vehicle needs. Thanks again Chris!
April 2026
They take my used oil and sell me unused oil (and filters). Five stars.
