AutoZone Auto Parts on Commercial St SE in Salem, OR, is a top retailer of auto parts, offering new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the exceptional staff for their helpfulness and outstanding customer service. One customer shared their experience of breaking down nearby, noting how multiple employees offered assistance during their two days of repairs. Another customer appreciated the support received while swapping an air filter, highlighting the helpfulness of an employee named Grant. A visit for headlights also resulted in excellent service, with a staff member named Michael providing kind and attentive assistance. Many reviews emphasize that the management and employees at this location stand out among other AutoZone stores. Furthermore, the shop offers free diagnostic services for check engine lights without hidden fees, which was a pleasant surprise for one customer who received friendly help from Jon and Robb. Overall, AutoZone in Salem is highly recommended for its great service and knowledgeable staff.
Nick was amazing, super helpful and knowledgeable and I greatly appreciate his time and expertise!!!
August 2026
Friendly staff. Helped us a lot to find what we needed
August 2026
We had an engine warning light come on and we stopped by to have a code check done. It turns out that our O2 sensor has gone bad. Although they didn't have any in for our vehicle in stock, they gave us the printout with the results and the exact part number we need. We'll find one at another location.
