BMW of Salem is a dealership dedicated to providing excellent customer service and helping customers with their automotive needs. Customers praise the staff for being friendly, honest, and professional. The sales team, including salespeople who are patient, helpful, and respectful, makes the car-buying experience seamless and pressure-free. Many appreciate the honesty and kindness shown by the staff, which creates a positive atmosphere. The dealership offers a good selection of vehicles, and their team ensures that cars are well-inspected and any minor issues are fixed before delivery. Customers also highlight the service department’s reliability, noting that they consistently take good care of their cars, including servicing models like the i4, x7, and m5. The service team is responsive, keeps customers well-informed, and handles repairs efficiently, even fixing damages free of charge when needed. Overall, BMW of Salem is recognized for its friendly staff, trustworthy service, and commitment to customer satisfaction. Whether purchasing a new vehicle or getting service on an existing one, customers feel confident and well cared for at this dealership.
Great customer care and very detailed. Got my used Subaru here and good car support thru service.
August 2026
Best experience I’ve ever had at a dealership! Everyone greeted us, was friendly, and gave us the best rate for our trade in and purchase. We worked with Rayne and he was great! Will continue to do business here.
August 2026
Service exceeded my expectation, Craig and MGR were like friend not pushy sale to make a buck, since I couldn't drive the vehicle that same day they arrange to deliver to my home in Beaverton at no additional cost plus be got me lower interest than 5.5% with same credit union I was already approved. Thank you Craig!
