Umpqua Bank
BanksHours:
510 Lancaster Dr NE, Salem OR 97301 Hours
About Umpqua Bank
Umpqua Bank is highly regarded for its friendly and professional staff who provide quick and helpful service. Customers appreciate the knowledgeable team members who give clear information about banking products and terms, fostering a sense of trust and respect. The branch features convenient amenities like a drive-thru ATM, enhancing customer experience. Many customers have used the bank for years, praising consistent friendly service and support, whether in person or online. Although not every loan request is approved, staff members like Jason offer helpful guidance and professional assistance for future steps. Overall, Umpqua Bank is known for its helpfulness, efficient service, and long-standing customer relationships.
Most Recent Reviews
October 2025
Great professional people. I prefer this branch for several reasons. Today Ruben helped me reinvest a cd . Gave me solid answers and pointed out all the terms .I left with a feeling of trust and respect . The boss guy here is awesome too!
April 2025
Fast service. Teller asked if I had an account. Once I responded that I did not she gave me the information and assured me with not issues. Fast and pleasant staff least when I went. A guy came out of a side door and went straight to greeting and asked if we were being helped and if not he would take the next customer....
read full commentApril 2025
Have had Umpqua now for several years. Happy with this merger because now there is a drive thru ATM. I've never had an issue with staff , but I don't do in person banking much. Everything is online. My checking account is free every month, and I've always had great service.
More Comments(28)
Nearest Umpqua Bank Stores
You May Also Like
0.26 miles
KeyBank Bank, Banks & Credit Unions
- Salem, Oregon
