IN Self Storage Salem Wallace has good price and clear communication. Customers say it is hard to get in and out, especially during busy times. The manager is attentive and proactive, trying to resolve issues and providing great customer service. The manager has taken care of many customers for years. Open parking space for travel trailers is available, and payments are easy to make. Long‑time users praise the kindness, willingness, and respect shown when extra assistance is needed. Professional service is praised, though some suggest more weather stripping to keep moisture and rain out. Overall, customers recommend calling if help is needed.
Price good. Hard to get in and out especially during busy times. i originally commented on spiders/big problem in unit and lack of onsite help available BUT I did not contact them before posting that. Which wasn't fair on my part. They were extremely attentive and proactive trying resolve issues. So great customer service!!
August 2024
We have had our unit with in self storage for years and they're always taken care of us. Big shout-out to Keegan the manager there, thanks guys!
June 2024
I had an open parking space for my travel trailer. Everyone was very pleasant to work with. Payments were easy to make. Definitely would use them again if I need storage!
