Metro by T-Mobile is a cellular service provider that has received mixed reviews from its customers. While some customers initially faced issues with their service and billing, they were able to resolve these problems with the help of the knowledgeable and friendly staff at a different Metro by T-Mobile store. The staff at this particular store were described as helpful, respectful, and quick to resolve any issues. They were patient in explaining the details and ensuring the customers fully understood the plan and features. The employees were also praised for their welcoming demeanor and willingness to assist even when they were busy. Customers who visited this Metro by T-Mobile location were generally satisfied with the service they received. The staff were able to transfer data, apply discounts, and make sure the customers left the store completely happy and understanding their new phones. Overall, the store is recommended for its excellent customer service and problem-solving abilities.
Customer service was great very helpful when I have questions
September 2023
I was helping a friend whose first language wasn’t English get a new phone after hers broke. The guy we worked with was patient when she didn’t understand immediately and was super helpful.
January 2023
The staff was very friendly and helpful. Their knowledge about the products and services made it easy to select what I needed.
