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10AM - 6PM
1090 Lancaster Dr NE, Salem
Mobile Phones
“Hands down the best repair shop in Salem! I called around for pricing and how long to get my phone back and this place was the best for both price and same day repairs! Thanks for the super service”
“This is my mom and my second interaction with Eli and both times he went above and beyond to make us comfortable and our experience as fast as possible. His customer service skills are top notch! Verizon is lucky to have him!!”
“I was given excellent service as soon as I walked in, and the service itself took only twenty minutes. I walked in expecting to have to wait a week for my Iphone 15 to ship and I walked out with an IPhone 16. I am VERY satisfied with my service.”
“I just love how I could walk into this Verizon no long wait line and I got attended in such a nice manner Stefano was able to go to the extreme to help me out to lower my bill while still providing me with the best offers and discounts if it wasn’t for him I wouldn’t be able to understand what I was paying for Verizon pls give him a raise such a good experience I will only come back to this store to work with him :)”
“Ryan (aka “Rosie”), Elijah, and Jose - the GOAT Trinity - helped my wife and I negotiate with cellular provider criminals who held us hostage (aka Tracfone).
They also helped our marriage: by giving us the third party support we needed to solve the problem: porting out her number with Tracfone to my AT&T account.
Their friendly, timely, and amicable & affable attitudes made them really cool dudes, whereas Tracfone was so rude.”
“I had a very pleasant experience at this location. Eric was very patient and helpful and answered all of my questions, helping me pick out the best plan and phone for me. Would highly recommend this store to anyone looking to switch to att.”
10AM - 6PM
4681 Commercial St SE, Salem
Mobile Phones
“I took my 85 yr old parents to replace their phone and Aaron H helped us. This guy was so knowledgeable and patient. He answered all of their questions repeatedly. He deserves a promotion and a raise for sure!!”
“i used to get my phone repaired at phoneXpert. but after trying this place out i realized phone xpert uses cheap offvrand screens that have to be designed to break. this phone screen on my iphone 12 has been the best one ever!”
“Fantastic store, Maria is an outstanding employee. Her knowledge of cell phones has saved me twice now. Another PCS store told me just to throw the phone away and buy a new one it can't be fixed. Maria spent time on my cell phone, getting rid of the problem I was having. If you use MetroPCS and you have phone issues go see Maria at that store. She will fix them. Out of a 1 to 10 rating I give her 25.!!!”
“Yasmeen was incredibly helpful in resolving an issue that had been ongoing since March. After multiple calls and complaints to AT&T, she took the time to thoroughly review our account and made sure everything was finally resolved. She was friendly, professional, and kept us informed every step of the way, making sure we understood everything that was happening with our account. We truly appreciate her patience and outstanding customer service. Thank you, Yasmeen!”
11AM - 6PM
401 Center St NE Spc 112, Salem
Mobile Phones
“My fiancé and I went into the Cricket Wireless inside the Salem Center Mall needing help with my phone. We had lost the other phone and had to get service on my phone.
Yazmine treated us with so much respect and kindness. She didn’t just do her job well—she went above and beyond. It showed that she truly cares about people and treats customers like human beings, not just transactions.
We are so grateful for her good deed and the way she helped us. Cricket Wireless has always been good to us, and this experience just proves how much their staff cares. Thank you, Yazmine, and thank you Cricket for the wonderful service. We love being your customers!”
“Customer service people(whose names I remember.... Shannon, Hannah and a real nice man with long hair helped me get my voicemail is activated after not having it over 9months!!)we're wonderful!!! Bought a tablet I really never thought I'd purchase but was such a good deal and was presented to me in a positive way. Thanks for hiring individuals like them that actually go out of there way to help and are nice in doing so!!!! ~Jenn Larson ?”
“Friendly, informative and helpful. Good repair work over the years I've had 2 phones - battery, screen and USB connector - repairs done. Has some accessories for older phones I can't find elsewhere (I keep my phones for a long time).”
“We wish to Thank Noemie for saving the day. I had a replacement phone and was assigned the wrong number. She was able to trouble shoot and get my original number back onto my insurance phone. She was cool, calm and collective. After being on the phone for over an hour with customer service, a stop by her store and and problem solved! Thank you Noemie. Your the Greatest!”
11AM - 4PM
3094 Lancaster Dr NE, Salem
Mobile Phones
“I went in to pay a bill Yesenia helped me she was so busy, so professional and multitasking to help others. Definitely coming back to add another line for my daughter. Thanks Yesenia for the great customer service!”
“I have been a metro customer for 5 years, I have gone to all the stores in Salem & until I found one of your reps by the name of Maria I believe (she has really really long hair) I come to this store every time now. She always solves any problems I have on my phone or account, she is so smooth she doesn’t even make you feel like she is selling to you just a delight! She cleans up my phone & shows me how to maintain it myself with the utmost patience ( I can be a lot) you definitely got a golden one on your hands metro good job very knowledgeable!”
11AM - 6PM
1120 Lancaster Dr NE, Salem
Mobile Phones
“The gentleman that helped us today was so kind and so helpful. The 1st store I went to, the lady was so rude. This man quickly restored my faith in cricket customer care, and appreciated his quick and respectful customer service!”
“I just saw Adrian at this store after getting flawed assistance at the South Salem location. He was able to fix the problem with expertise and alacrity. He was friendly and helpful and I recommend this store over the S. Salem location by far!”
““The staff at this T‑Mobile store are truly something special. Every time I walk in, I’m greeted with genuine smiles and real kindness. They don’t just do their job — they make you feel welcome, valued, and taken care of. The team is incredibly friendly, patient, and always willing to go the extra mile to help with anything, big or small. It’s rare to find a group of people who make every visit feel this positive. This store has an amazing team, and their energy makes all the difference.””
“Marley is amazing!! Five stars for the amazing team at this shop! I was having issues with my device, and instead of just trying to force an expensive upgrade on me, the staff took the time to troubleshoot and fix it on the spot. If you need a new line or helpful service, definitely ask for the team here.”
“Really happy with our experience here. We needed a new phone and two different data transfers, and Alejandro was super kind and patient with all the questions we had. Everything went smoothly and we are all set up now! Thank you for being so helpful!”
11AM - 6PM
3405 Commercial St SE #140, Salem
Mobile Phones
“I worked with Paige S. At the clark county fair today. She was amazing. Helped get everything set up to switch. The day before I was on the fence and after me saying no thank you a second time she respected it. My mother in law help convince me and Paige was amazing with starting stuff. Explained everything nice and clear as well as eased my mind about the bill being cheaper. She is wonderful!!!”
“The guys working were a great help and answered all of our questions. We had a pretty urgent and particular situation to deal with and they helped us come to a solution.”
“Joe and the crew at the Commercial St., Verizon store in Salem Oregon are incredible they have a lot of empathy and they can treat and all that with a lot of care and perception they’re very patient and they they make you feel very comfortable and confident and how you treat a machine that you think is going to rape you so I really appreciate you hiring the caliber of person that you do have in the Salem store especially Joe he is just really special thank you so much”
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“The technicians were knowledgeable and quickly diagnosed the problem with my laptop. They kept me updated on how long it would take to get a new battery and had it ready for pickup sooner than their original estimate.”