Valley Credit Union has been a trusted financial institution in the Salem area since 1930, serving the community through its members, employees, and volunteer board who all live and work locally. As a not-for-profit cooperative, it operates with a strong capital ratio of 12.94%, ensuring safety and security for depositors. The credit union is known for being a safe and secure place to keep money, exceeding regulatory requirements and prioritizing the best interests of its owner-members over shareholders. Members appreciate the friendly and helpful staff, with many highlighting positive experiences working with staff members like Lauryn, Natalia Suarez, Katie, and others. The loan process is described as smooth and quick, often completed in just a couple of hours, with staff going above and beyond to find the best loan terms. The app is praised for its ease of use, allowing members to access their accounts easily. Valley Credit Union is also recognized for its community-oriented approach, treating members and even their pets kindly. Members have used the credit union for various financial needs, including securing loans for a home, a truck, and a vehicle, often with the assistance of staff who work hard to achieve the best interest rates and loan terms. Overall, Valley Credit Union is seen as a reliable, caring, and local financial partner.
The staff is always courteous, kind, professional, and extremely helpful.
May 2025
I've banked with Valley for years and they have always been wonderful. Best credit union I have ever been with and I highly recommend them.
November 2024
From beginning the loan process to finish was a breeze. Lauryn is the absolute best! Kind and a joy to meet and work with. Fantastic ✨ I have a new home bank 😀.