Verizon's store in Salem offers a welcoming environment for customers seeking mobile, 5G home internet, or business solutions. With options for in-store appointments, online orders, and convenient pick-up services, customers can easily access what they need. Reviews highlight exceptional service from staff members like Jake and Savannah, who are known for their knowledge and dedication. Customers appreciate the time taken to resolve issues and answer questions, often going above and beyond to ensure satisfaction. Many express gratitude for the friendly and respectful assistance they received, making them eager to return. Overall, Verizon is recognized for its outstanding customer service and commitment to helping individuals navigate their technology needs effectively.
This store is extremely busy. I walked in and they told me I needed an appointment. I asked about wait time for an appointment that day, they said could be up to 2hr wait. I called a different store in McMinnville and got right in.
May 2025
Rick was absolutely amazing! Highly recommend! Streamline easy process great customer service!
June 2024
Worked with Jake and he was wonderful. Very nice and knowledgeable. Will go to that store again just because of him. People like him are the reason I stay with verizon.
